Key Responsibilities
- Support FBI national security system development, including FISA, NSL, and NDRR system project management.
- Gather FISA user requirements and design the NSL system.
- Manage complex data conversion processes, including ETL processes, data storage, access controls, indexing, entity extraction/resolution, analysis, and sharing.
- Develop comprehensive documentation, training materials, and deployment plans.
- Regularly assess FBI’s complex technical systems, identifying risks, and recommending improvements for cost savings, consolidation, and system retirement/replacement.
- Advise the Government on emerging vulnerabilities and corrective measures for NSB equities, emerging technologies, and FBI enterprise systems.
- Serve as the primary interface for collecting, tracking, and managing operational user requirements from Department of Justice, FBI headquarters, and field office stakeholders.
- Analyze technical and functional systems documentation to identify key points and potential problems.
- Collaborate with software developers and the DevOps team to define and document requirements as epics, features, and user stories.
- Draft national security business and functional documentation (user stories, acceptance criteria, use cases, concepts of operation, cost-benefit analyses, privacy impact assessments, operating models, workflow diagrams, and standard operating procedures) for the FBI’s FISA system, legal process applications, Sentinel requirements, and intelligence collection applications.
- Lead support for NSB’s planning and implementation of IT projects, ensuring on-time task completion.
- Assist in strategic planning for NSB IT programs.
- Prepare reports, briefing materials, talking points, Power BI reports, and other documents for management, often on short notice.
- Provide updates to FBI executive management on current IT projects and initiatives.
- Analyze and resolve business and management issues, providing recommendations and subject matter expertise.
- Provide technical support and troubleshooting assistance regarding NSB’s Technical Bridge applications (FISA, NSLs, NDRRs, etc.) and other proprietary applications.
- Represent NSB at meetings, documenting proceedings and follow-up actions.
Required Experience/Clearance
- 10 years of experience working within U.S. National Security, defense, or law enforcement communities.
- 10 years’ experience with U.S. National Security IC mission sets, FISA policy, and government case management.
- 10 years’ experience analyzing data, written/verbal information, and processes to assess risks and formulate recommendations.
- 10 years’ experience leading or coordinating complex programs and/or multiple projects.
- 10 years’ experience and demonstrated knowledge of IT practices and principles, including IT Life-cycle management/IT Governance, Systems development life cycle, Software development methodologies (e.g., agile, waterfall), and Requirements elicitation and management.
- 10 years’ experience translating and communicating complex subject matter between technical and non-technical audiences.
- Minimum 5 years’ experience using MS Excel, Power BI, PowerPoint, Visio, Word, and SharePoint.
- Minimum 5 years’ experience writing reports, briefing materials, and delivering presentations.
- Active Top Secret (TS) security clearance
Desired Experience
- Bachelor's or Master's degree in Computer Science, Management Information Systems, or a related field.
- 8+ years’ experience with National Security operations and USIC functions.
- 8+ years’ experience with National Security mission sets, FISA policy, and case management, including experience with FISAMS, Sentinel, and DIVS.
- Relevant certifications, such as ITIL, Agile Product Owner, Project Management (CAPM/PMP), and/or CBAP.
- 6+ years’ experience with data-related issues (ETL processes, storage, access controls, indexing, entity extraction/resolution, analysis, and sharing).
- 6+ years’ experience working in a federal interagency environment.