Senior Designer & Creative Technologist

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

 OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. The Senior Designer & Creative Technologist sits at the intersection of brand, growth, and revenue — designing high-converting digital experiences that accelerate patient acquisition and advance our vision of bringing healing anywhere. This is a performance-driven, revenue-obsessed creative hybrid role that bridges high-level executive vision with flawless, high-speed execution.

What You'll Do

• Design and build Direct-to-Consumer landing pages and web experiences that improve the patient journey, with a clear understanding of how design impacts Conversion Rate (CVR), Average Order Value (AOV), and Customer Acquisition Cost (CAC).

• Partner with the strategy team to conceptualize and architect pattern-breaking, disruptive creative assets that cut through market noise and move the needle on patient acquisition.

• Translate Figma designs into live environments, navigating Webflow, Framer, or similar platforms and using foundational HTML/CSS to troubleshoot visual bugs and bridge the gap with developers.

• Act as a rapid-fire producer for the C-suite — take conceptual direction, wireframes, or verbal input and execute pixel-perfect deliverables that hit immediate speed-to-market goals.

• Own complex design projects end-to-end, interfacing directly with key clients as the subject matter expert on how design solves their go-to-market bottlenecks.

• Design with a hypothesis-driven mindset; partner with growth teams to deploy, analyze, and iterate on A/B tests to continuously lift conversion across patient funnels.

• Leverage generative AI tools as daily workflow multipliers to accelerate ideation, scale asset production, and reduce campaign deployment times.

• Other duties as assigned.

Who You Are

• Bachelor's degree in Design, Visual Communications, Marketing, or a related field — or equivalent professional experience.

• A performance-marketing creative who treats design as a commercial tool engineered to drive measurable business outcomes.

• Comfortable operating in two distinct modes: the high-fidelity "paintbrush" executing leadership's vision without ego, and the autonomous architect owning projects from concept to launch.

• A builder by nature — you thrive in ambiguity, move fast, and have the judgment to know when "done is better than perfect."

• Collaborative across functions, embodying our core values of Autonomy, Competence, and Belonging in a flat organizational structure.

• A highly refined aesthetic eye balanced by pragmatic business acumen.

Required Qualifications

• 5+ years of professional design experience in a performance marketing, growth, DTC, or direct-response context.

• Master-level proficiency in Figma.

• Deep fluency with generative AI design tools and integration into daily workflow.

• Demonstrable understanding of Performance Marketing, Direct-Response design principles, and DTC UX — including the visual hierarchies and psychological triggers that drive clicks, conversion, and engagement.

• Proven track record of designing assets and experiences tied to measurable performance metrics (CVR, AOV, CAC).

Preferred Qualifications

• Familiarity with visual development platforms such as Webflow or Framer.

• Working knowledge of HTML and CSS to troubleshoot visual bugs and accelerate deployment.

• Experience in healthcare, telehealth, or other regulated industries.

• Experience designing and running A/B tests in partnership with growth or product teams.

• Direct experience interfacing with executive stakeholders and/or external clients.

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans

• Flexible Spending/Health Savings Accounts

• Flexible PTO

• 401(k) + Company Match

• Life Insurance, Pet insurance, and more

Our Company

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.