Senior Director Quality and Patient Safety

Minnesota Hospital Association

The Senior Director Quality & Patient Safety will lead, develop, implement, and facilitate health system and hospital clinical activities and collaboratives to achieve the triple aim and prevent adverse health events (AHE) across the continuum of care. This position will lead and support MHA’s clinical and quality committees. This position will provide MHA member health organizations with technical and implementation leadership support, including consults, training/education, and assistance with prioritization of quality/safety strategies and actions. This position will communicate and work closely with MHA members and other stakeholders, such as MDH on a routine basis. This position includes performing on-site visits and consultations. Activities will be designed to position MHA and its member organizations as demonstrated national leaders in all aspects of quality and patient safety.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a few examples of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Highly motivated individual with self-initiative skills and ability to work well in a team

• Highly motivated individual with self-initiative skills and ability to work well in a team
• Function well in a team based environment with other members of the quality/safety division and other MHA departments
• Function well with health system/hospital leaders and create high engagement
  
• Organizational skills with good follow-through abilities.
• Strong written and oral communication skills and adept at presentations to various stakeholders.
• Ability to set priorities and handle multiple tasks and quality/safety improvement projects.
• Substantial experience with training/educating health care providers.
• Adept at collating and analyzing data using various tools like excel.
• Strong facilitation skills.
  
• Organized, analytical, and efficient with strong writing and verbal communications skills.
• Good problem-solving skills and the ability to make independent decisions.
• Strong customer service skills for both internal and external customers.

EDUCATION and/or EXPERIENCE

• Bachelor or master clinical degree
• Experience in healthcare setting for 5+ years in progressive leadership roles
• Experience in clinical care settings across the continuum preferred  which will allow in-depth analysis of the care processes that surround patients and families
• Project management, Lean experience a plus
  
  

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• This position will direct and support MHA’s quality and patient safety committees and strategies to position MHA and members as leaders in quality and safety across the nation
  
• Collaborate with members and stakeholders, such as Leading Age to transform care delivery and improve quality and safety across the care continuum
  
• Convene interdisciplinary teams to provide member support and technical and leadership assistance, including leading the Patient Safety Registry Advisory Committee and other committees to help members reduce adverse events and improve quality
• Guide direction of quality and safety reporting and analysis, including working closely with MHA’s informatics team
• Directly interface with hospitals/health systems and communities in order to learn, observe, facilitate and present results of MHA’s quality/safety division's work and to push for collective action and innovations in service of all Minnesotans
• Convene, lead, and facilitate focus groups of various stakeholders- including patients, families, community members, caregivers (such as nurses, therapists, physicians, pharmacists etc.) in order to understand the processes of care that affect the triple aim (quality of care- patient experience and clinical quality; population health; and cost of care)
• Develop strategies to conduct in-depth analysis of the care processes that surround patients and families (including review patient information via chart review, caregiver interviews, patient and family interviews to identify themes and summarize findings both on an individual patient and a population basis
• Provide extensive interaction and leadership to members (group, individual, on-site, off site, in community), topic experts and staff. This will include travel to various locations across the state for regional and one-on-one hospital visits. Attendance at regional and national meetings will be expected to showcase our results and learn new paradigms
• Facilitate member advisory workgroups, conference calls and education programs through statewide, regional, and one-on-one training and provide additional support through meetings, learning networks, webinars, and conference calls to support health systems/hospitals
• Ability to conduct environmental scans and research and turn into actionable plans for members
• Develop and deliver effective presentations in order to co-create positive engagement and change
• Provide leadership support to staff in quality/safety, education, communication, and data departments to provide and obtain both routine and non-routine information as needed
• Other duties as assigned

Apply online at www.dohertyhrdirect.com
Username = MCCA
Password = applicant

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, genetic information, disability, age, or any other status protected by state or local law, for qualified applicants who fall within the jurisdiction of such law.
We are Affirmative Action, Equal Opportunity Employer.