Job Description - Senior Field Service Representative
Eaton\u2019s ES AMER ESS division is currently seeking a Senior Field Service Representative in Tulsa, OK. \n\nField Service Representative roles offer company car and guaranteed 40-hour paid week.\u200b\n\nThe expected annual salary range for this role is $84000 - $123000 a year. \n\nPlease note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. \n\n## What you\u2019ll do:\n\nEaton\u2019s ES AMER ESS division is currently seeking a Senior Field Service Representative. Eaton has the largest and most experienced team of field services technicians and engineers in the industry, offering strong initial 3-4 week training and support for a successful career with Eaton. This is a remote position that requires up to 25% travel with company vehicle, mobile phone, laptop and PPE provided. \n \nThe expected annual salary range for this role is $83000 - $121000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. \n \nWhat you\u2019ll do: \n \nIn this role, you will: \n\u2022 Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies \n\u2022 Manage small projects independently and lead FSR teams on larger projects \n\u2022 Generate timely and accurate service reports on work, product performance, and warranties \n\u2022 Provide recommendations for improved electrical systems \n\u2022 Cultivate strong relationships with customers, team members, and partners \n\u2022 Mentor less experienced technicians \n\u2022 Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more \n \nTeam Benefits: \n\u2022 Guaranteed 40-hour base pay, eligible for overtime and travel premiums \n\u2022 Career growth, mentorship and safety training \n\u2022 Company vehicle, toolkit, and phone \n\u2022 Tuition assistance for ongoing learning \n\u2022 Leads program with bonus pay \n\u2022 Opportunities across 32 service branches\n\n## Qualifications:\n\nBasic Qualifications \n\u2022 High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems \n\u2022 Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems \n\u2022 Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. \n\u2022 No relocation offered, candidates must reside within a 100-mile radius of Nashville TN to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation \n\u2022 Must have a valid driver\u0027s license in good standing \n \nPreferred Qualifications \n\u2022 Associate degree or higher from an accredited institution \n\u2022 Bachelor\u2019s degree in Engineering from an accredited institution \n\u2022 Electrical or General Contractor\u2019s License \n\u2022 Professional Engineering License \n\u2022 Experience performing power quality measurements, troubleshooting, analysis as well as protective relays \n\u2022 NICET/NETA certification \nWe are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant\u0027s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.\n\nAll positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates\u2019 privacy rights and data security will be protected in accordance with applicable laws. \n\nWe are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant\u0027s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.\n\nEaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.\n\nYou do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.\n\nTo request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.\n\nWe know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.\n
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