Senior Human Resources Coordinator

Are you the person who makes HR feel human? ICC-IMS is looking for a Senior Human Resources Coordinator who thrives on ownership — someone ready to run onboarding, benefits, payroll coordination, and office operations with confidence, and to grow their career along the way.

This isn't a seat where you're just processing paperwork. You'll partner directly with our Director of Human Resources, own recurring HR processes end-to-end, and be the friendly, reliable face employees turn to with everyday questions. If you love variety, take pride in getting the details right, and want a clear path toward becoming an HR Generalist, we want to meet you.

ABOUT ICC

For nearly 50 years, International Cybernetics Company (ICC) has designed and manufactured the technology that collects road surface data. In 2022, we joined forces with Infrastructure Management Services (IMS), bringing pavement engineering, software development, automated data collection, and right-of-way mapping together under one roof. Today, we help public agencies make smarter, data-driven decisions about their pavement, sidewalk, and ROW assets — stretching every budget further and delivering real safety, maintenance, and rehabilitation results for the communities they serve.

We're guided by six core values — Client-First Partnership, Innovate for Impact, Empower Each Other, Act with Integrity & Accountability, Continuously Improve, and Challenge the Status Quo — and they show up in a culture built on collaboration, continuous learning, and hands-on impact. As we help shape the next generation of road data technology, we're looking for people who want to grow with us and be part of what comes next.

WHAT YOU'LL DO

HR & Employee Experience

• Own the onboarding and offboarding experience — scheduling orientations, prepping documentation, and checking in with new hires so they feel set up for success.
• Keep employee records and our HRIS accurate, complete, and compliant with federal, state, and local requirements.
• Manage our HR and team SharePoint sites, keeping content current and easy to find.
• Be the go-to person for employee questions on policies and programs, looping in the Director of HR when things get complex.
• Coordinate training, performance review cycles, and employee recognition programs.

Payroll & Benefits

• Partner with our payroll provider to review timekeeping data, process employee changes, and reconcile payroll reports.
• Administer day-to-day benefits programs — enrollments, changes, terminations — and serve as the liaison with benefits carriers.
• Review benefits invoices for accuracy and coordinate with Finance on billing.
• Lead the charge on annual open enrollment, from materials to info sessions to tracking elections.

Office & Culture

• Keep the office running smoothly — clean, organized, well-stocked, and welcoming.
• Plan and execute in-office events, meetings, and employee engagement activities.
• Cover front-desk reception, phones, and executive scheduling needs as they come up.
• Coordinate supply ordering, vendor requests, and general workspace organization.

Compliance

• Maintain required postings, I-9 records, EEO documentation, and FMLA paperwork.
• Help prepare routine HR reports and metrics for leadership.
• Jump into other HR projects and duties as they come up — no two weeks look exactly the same.

What You Bring

• Associate's degree in Human Resources, Business Administration, or a related field — or equivalent experience.
• 2+ years in an HR, payroll, or benefits coordination role, with real end-to-end ownership of processes (not just a support capacity).
• Working knowledge of HR principles, practices, and applicable employment laws.
• Proficiency in Microsoft Word, Excel, Outlook, and SharePoint.
• Experience with an HRIS or payroll system.
• Sharp attention to detail, strong organizational skills, and the ability to juggle multiple priorities.
• Sound judgment and the discretion to handle sensitive, confidential information.

Nice to Have

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience supporting full-cycle payroll processing.
• Early-stage recruiting experience — posting requisitions, resume screening, initial candidate outreach.
• Familiarity with benefits administration and open enrollment.
• Experience with Rippling.

This is a hybrid role requiring 3 days in-office.