Senior Human Resources Generalist

Job Title: Senior Human Resources Generalist

Location: Columbia, SC (on-site)

Job Type: Full-time, Exempt

About DCM Services

[One or two sentences on what DCM Services does, how long you’ve been in business, and what makes it a good place to work.] We’re growing, and we’re opening a new location in Columbia, South Carolina. We’re looking for an experienced HR professional to help us build it from the ground up.

About the Role

As our Senior Human Resources Generalist, you’ll play a key part in launching our Columbia office. You’ll lead the full employee lifecycle, from recruiting and onboarding through engagement, employee relations, compliance, and offboarding. You’ll also oversee day-to-day office operations to keep the workplace safe, organized, and welcoming. You’ll report to the Director of Human Resources, act as a trusted advisor to managers and employees, and mentor HR coordinator-level staff.

What You’ll Do

Recruiting & Onboarding

• Support full-cycle recruiting for assigned roles: hiring manager intake, sourcing, screening, interview coordination, and offers
• Build our onboarding process from scratch, including pre-start check-ins, paperwork, and new hire systems setup
• Be the main point of contact for new hires from offer acceptance through their first weeks
• Oversee I-9 verification, background checks, drug screening, and fingerprinting to ensure timely, compliant completion
• Maintain and optimize our ATS/HRIS

Engagement & Retention

• Design, run, and analyze new hire and exit surveys, and present trends and recommendations to HR leadership
• Identify retention risks and recommend proactive solutions
• Support recognition programs, engagement initiatives, and culture-focused communications

HR Strategy, Compliance & Employee Relations

• Advise managers and employees on HR policies and workplace concerns
• Lead or support investigations, conflict resolution, and performance improvement plans
• Ensure compliance with employment laws (FMLA, ADA, EEO, FLSA, workers’ compensation) and keep audit-ready personnel records
• Maintain the employee handbook, policies, and SOPs
• Support performance management cycles and benefits administration, including open enrollment
• Track HR metrics such as turnover, time-to-fill, and engagement
• Mentor HR Coordinators and junior team members

Process Documentation & HR Projects

• Create process flow charts, SOPs, and job aids for core HR workflows
• Lead or contribute to projects like handbook updates, HRIS improvements, and policy rollouts

Office Management & Facilities

• Serve as the main contact for daily office operations
• Manage relationships with landlords, building management, and vendors (janitorial, maintenance, security, HVAC)
• Order and manage supplies, equipment, and vendor accounts
• Plan workstation setup and seating for new hires with IT
• Oversee safety and emergency preparedness, including fire drills and first aid supplies
• Handle mail, deliveries, badge/key access, and occasional front-desk coverage
• Plan company events and employee appreciation activities
• Track the facilities budget and review invoices

What We’re Looking For

Required:

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent education and experience
• 5+ years of progressive HR generalist experience, including full-cycle recruiting, employee relations, and compliance
• Working knowledge of federal and state employment law (FMLA, ADA, EEO, FLSA, workers’ compensation)
• Strong organizational and project management skills, with the ability to juggle multiple priorities and stakeholders
• Excellent written and verbal communication skills
• Proficiency with HRIS/ATS platforms and experience writing clear process documentation
• Sound judgment and attention to detail with confidential information (I-9s, background checks, employee relations matters)
• A warm, approachable, professional style and real enthusiasm for the candidate and employee experience

Preferred:

• Experience mentoring or leading junior HR staff
• Paylocity experience
• Experience with office operations, facilities, or vendor management

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