Senior Infrastructure Services and Management Engineer

Job Description

Preferred Experience:

Systems Administration & Operations

• Plans, coordinates, and performs AIX and RHEL-based operating system upgrades, patching, and lifecycle management
• Leverages appropriate technical tools to perform day-to-day administration tasks, including backup, restore, failover, log interpretation, and performance monitoring
• Audits and monitors system health, availability, and performance to ensure 24/7 uptime of production servers and applications
• Resolves Tier 1 and Tier 2 incidents and service requests, with on-call availability on a team rotation outside normal business hours

Planning & Engineering

• Participates in capacity and scalability planning to support current and future business demands
• Partners with engineering, infrastructure, security, and project management teams to implement new systems and optimize existing environments
• Researches, develops, and implements emerging technologies and best practices to drive continuous improvement

Disaster Recovery & Reliability

• Responsible for Disaster Recovery (DR) testing and the restoration of critical services during both planned and unplanned DR events
• Provides systems and services expertise to drive operational best practices and service resilience

Documentation & Collaboration

• Collaborates with technical writers to develop and maintain internal SOPs and service handbooks for key systems and services
• Develops and maintains positive, cooperative relationships across teams and stakeholders, interacting in a professional, transparent, and honest manner

Root-Cause Analysis & Problem Resolution

• Conducts root-cause analysis and executes service restoration procedures using industry-standard diagnostic and monitoring tools
• Provides operational expertise to identify systemic issues and recommend long-term solutions

Highly Preffered Skills:

• Solid understanding of Linux internals and networking concepts. ·
• Strong AIX / Linux administration experience. · Advanced industry certifications such as RHSE a plus. 
• Experience with RedHat Satellite, content management, patch management, and provisioning of RHEL systems. 
• Experience with virtualization technologies such as IBM VIOS, VMware, and Cloud services. 
• Experience with Unix shell scripting. . Experience with configuration management tools such as Ansible, Kickstart, etc. 
• Experience with system performance monitoring, troubleshooting & tuning. 
• Experience with backup technologies. . Administration experience with LVM. 
• Proven technical experience and a solid foundation in operating systems. 
• Strong work ethic and have a natural tendency to take ownership of incidents & requests. 
• Good team communication skills, with technical and non-technical colleagues

Job Responsibility

Job Qualification

*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).