Senior Loan Processor (Non-Exempt)

Position Tite: Senior Loan Processor

Reports to: Branch Manager or Branch Support

Status: Full-Time or Part Time

Pay Grade: Hourly Wage

Department: Processing

FLSA Status: Non-exempt

SUMMARY & PURPOSE OF POSITION:

The Senior Loan Processor manages residential mortgage loans from application through

closing, ensuring files are processed accurately, efficiently, and in compliance with investor,

regulatory, and company requirements. This role also supports less experienced processors

and collaborates with Loan Originators, Underwriters, Closers, and third-party vendors to

ensure timely loan approvals and closings.

PRIMARY POSITION-SPECIFIC RESPONSIBILITIES:

 Obtain and review missing documentation, identify discrepancies, and coordinate

corrections to ensure complete and compliant loan files.

 Initiate and monitor the title, appraisal, flood certification, and other third-party vendor

processes, following up to ensure timely completion.

 Process complex loan files while ensuring compliance with investor, agency, company,

and regulatory requirements.

 Review loan documentation for accuracy, completeness, and eligibility prior to

underwriting submission and closing.

 Coordinate with Loan Originators, Underwriters, Closers, borrowers, and third-party

vendors to facilitate a smooth loan process and resolve issues proactively.

 Anticipate and identify potential processing or underwriting issues and recommend

solutions to minimize delays.

 Assist with training, mentoring, and providing guidance to new or less experienced Loan

Processors as needed.

 Serve as a resource for processing questions, workflow best practices, and company

procedures.

 Perform quality control reviews on loan files to ensure accuracy and adherence to

company standards.

 Maintain accurate loan status updates and communicate proactively with all parties

throughout the loan process.

 Perform clerical and administrative functions related to mortgage loan processing.

 Stay current on company policies, mortgage regulations, investor guidelines, federal and

state laws, and industry best practices, and apply that knowledge to daily

responsibilities.

 Participate in departmental initiatives to improve processing efficiency, workflow, and

customer service.

 Complete other duties and special projects as assigned.



ESSENTIAL SKILLS AND EXPERIENCE:

 Thorough understanding of mortgage processing, underwriting documentation, and

regulatory requirements.

 Excellent organizational and time management skills.

 Strong analytical and problem-solving abilities.

 Exceptional attention to detail and accuracy.

 Ability to prioritize multiple loans while meeting deadlines.

 Strong written and verbal communication skills.

PREFERRED EDUCATION/EXPERIENCE:

 An Associate’s Degree or certification in finance, mathematics, accounting, or another

equivalent field of study (Associates degree can be substituted for more than two (2)

years of loan processing experience);

 Previous experience with Encompass, a plus.

REPORTING TO THIS POSITION:

No Direct Reports

PHYSICAL DEMANDS/ENVIRONMENT:

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the

essential functions. The environment is characteristic of an office setting with moderate noise

levels. Individuals must be able to work flexible hours including evenings and weekends.

While performing the duties of this job, the employee is regularly required to sit, use hands,

and talk or hear. The employee is occasionally required to walk, and lift and/or move up to 20

pounds.