Senior Manager Data Governance & Business Process

To us, CoServe means that “we’re in it together” with our business partners. We consider ourselves a strategic part of your leadership team. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We’ve found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together. 

Our vision is to help discover the very best talent on the planet.  And then help those people find their ideal work opportunity.  

Leading publicly traded media and telecommunications company seeks Senior Manager – Data Governance & Business Process to assist in developing and implementing a Data Governance program across the Company.

Defines and establishes governance standards in order to improve data accuracy and confidence in decision-making.

Manages functional business participation in data governance activities, including establishment of data definitions, business rules, data quality rules and data accountability.

In addition, the Senior Manager  provides internal process review and support in operational areas as assigned by Senior Management. Monitors, reviews and assesses processes to ensure management controls (i.e., standard practices, operating procedures, management systems and reporting) are effective. Leads engagements and present findings to Senior Management. Creates and maintains critical enterprise documentation and coordinate with SVP and VP contacts to ensure capture of ongoing business updates.

Qualifications:

• 5+ years auditing background either in public accounting or internal audit
• 5+ years management experience w ithin a large customer service organization
• 5+ years of experience in project planning and operational analysis
• Strong background working in a sales, call center or billing environment and fostering relationships and procedures that are mutually beneficial for operational groups to achieve annual goals and ensure compliance
• Ability to quickly understand complex systems, applications and business processes
• Demonstrates a strong ability to understand and provide added value to the businesses and teamgoals and objectives
• Excellent problemsolving skills and the ability to communicate and facilitate best business practices
• Competencies including teamwork, integrity, flexibility, stress tolerance, and concern for excellence
• Strong working knowledge of flowchart creation using Visio

This is an immediate need, please apply today if you are looking for a true career move with a fantastic company.