Senior Manager Flight Attendant

What will you do?
• Lead all aspects of the flight attendant function, including hiring, training, development, and performance management
• Establish, maintain, and evolve cabin service standards, procedures, and operating practices
• Ensure consistent execution of an options-driven, no-fail service model across all aircraft and crews
• Oversee development and maintenance of passenger profile systems to support continuity and alignment of service delivery
• Develop and manage vendor relationships supporting provisioning and onboard service delivery
• Partner with flight operations leadership to align staffing, scheduling, and operational priorities
• Conduct quality assurance, audits, and continuous improvement initiatives across the cabin program
• Ensure compliance with all regulatory requirements, safety standards, and company procedures
• Operate in a flying capacity as required, including leading complex or high-priority trips
• Provide leadership and direction to maintain a disciplined, accountable, and high-performing team

What do you need to succeed?
• 10–15+ years of experience in Part 91 private aviation, including progressive leadership responsibilities
• Demonstrated experience supporting UHNW service environments with consistent, high-level execution
• Completion of formal corporate flight attendant training (e.g., FACTS, FlightSafety, or equivalent)
• Current safety certifications including CPR, AED, and First Aid
• Advanced expertise in culinary standards, provisioning strategy, and service program development, with formal or practical culinary training
• Proven ability to hire, develop, and manage high-performing flight attendant teams
• Experience establishing and maintaining operational procedures, service standards, and training programs
• Strong understanding of regulatory requirements and ability to ensure compliance across the function
• Experience managing vendor relationships and external service providers
• Valid passport with ability to travel internationally without restriction
• Valid driver’s license and reliable access to transportation, with ability to support operational requirements as needed
• Ability to operate in a flexible, on-demand environment, including active flying responsibilities
• High level of leadership presence, discretion, and organizational judgment

Special Requirements:
• Ability to work a flexible schedule including nights, split days off, work weekends and holidays in a 24 X 7 environment
• Without limitation, be able to perform the duties as required of a 14 CFR Part 121 Flight Attendant while in flight
• Be able to travel and work on-site in an office environment
• Must be willing to relocate to Long Island, NY
• Other duties as assigned

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