Senior Manager | Resource Management

#LI-DE1 #LI-Hybrid

Essential Function and Primary Duties

Resource Planning and Deployment

• Manage staffing and scheduling across assigned offices and service lines.
• Assign professionals to engagements based on skills, availability, and business priorities.
• Facilitate regular staffing discussions with Partners and Managers to plan upcoming work, address capacity, and resolve scheduling conflicts.
• Promote cross-regional and firmwide sharing of resources to support utilization goals.

Utilization Monitoring and Reporting

• Monitor staff hours, workload, and utilization metrics, identifying trends and risks.
• Deliver accurate and timely reports, forecasts, dashboards, and variance analyses to leadership.
• Maintain resource data within staffing systems, ensuring accuracy and alignment with business needs.

Workforce Planning and Business Insights

• Build strong understanding of professional skills, experience levels, certifications, and career interests.
• Analyze upcoming demand and workload forecasts to support hiring decisions and operational planning.
• Make informed staffing recommendations based on project requirements, timing, business priorities, and strategic goals.

Stakeholder Collaboration and Communication

• Develop productive relationships with Partners, Managers, and cross-functional teams.
• Communicate staffing issues, risks, and opportunities proactively and professionally.
• Facilitate conflict resolution and support balanced workload distribution.

Process and Systems Optimization

• Work regularly with resource management systems and technology tools.
• Identify opportunities to improve workflows, enhance data visibility, and streamline processes.
• Support strategic initiatives, special projects, and ad hoc reporting as needed.

Preferred Qualifications

• 7 years of experience in professional services (audit, assurance, tax, or resource management).
• Bachelor’s degree in Human Resources, Business, Accounting, Finance, or related field.
• Prior experience in workforce planning or managing high-volume staffing demands in a matrixed environment.
• Advanced proficiency with Microsoft Excel (pivot tables, formulas, macros), PowerPoint, and Outlook.
• Experience with resource management systems or workforce planning tools; experience with ProStaff Resource Scheduling Software is highly preferred.
• Power BI experience is also a plus.
• Strong project management, problem-solving, and analytical skills.
• Ability to interpret financial data and understand utilization metrics.
• Excellent communication, relationship-building, and conflict-resolution skills.
• High attention to detail with strong organizational and time management abilities.
• Proven ability to manage competing deadlines in a fast-paced environment.
• Integrity, sound judgment, professionalism, and a collaborative mindset.

Minimum Qualifications

• Bachelor’s degree required
• Graduate or specialty degree preferred
• 7 years’ experience
• 5 years supervisory experience (if applicable)
• Ability to manage deadlines, work on multiple assignments and prioritize each assignment as necessary
• Proficient use of applicable technology
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally