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Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Candidate must possess strong to advanced knowledge of routing / switching, carrier services and data center services. Candidate will primarily act in a Tier 3 engineering support role for the enterprise data network platforms performing various activities. Such activities include troubleshooting performance issues and performing break-fix network changes. This position calls for a candidate who will help execute against support strategies for data network platform requirements and deployments. The candidate should have experience with and a strong knowledge of Incident, Problem and Change management processes. Candidate will drive technical resolution of High-Severity & Low Severity Incidents. Candidate will provide direct support of Problem Management process, including Post-Mortem participation and presentations.
Candidate will help govern device remediation and Operational Resiliency activities. At time the candidate may manage the work of technical associates and Vendors.
To know more about this position, please contact:
Yash Rathod
630-785-4413
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