Senior On-Site Service Specialist

Deliver exceptional workplace support while keeping office operations running smoothly.

We're looking for a customer-focused professional to support daily office services, document production, mail operations, shipping/receiving, and workplace support functions. In this role, you'll be the go-to resource for employees and clients, ensuring a high-quality service experience in a fast-paced environment.

What You'll Do

• Operate and support print, copy, scanning, and document production equipment.


• Troubleshoot basic equipment issues and coordinate service when needed.


• Process incoming and outgoing mail, packages, and shipments.


• Deliver completed projects and maintain office supply inventories.


• Provide outstanding customer service by responding to requests and resolving questions.


• Support meeting room setups, workplace moves, and general office operations.


• Perform filing, records management, and administrative tasks as required.


• Maintain accurate service logs and operational records.

What We're Looking For

• High school diploma or GED required.


• 1–2 years of experience in office services, print/mail operations, customer service, or a related environment.


• Strong communication and customer service skills.


• Basic computer proficiency, including Microsoft Office.


• Ability to troubleshoot problems, stay organized, and work independently.


• Comfortable lifting up to 50 lbs. and performing active, on-your-feet work throughout the day.

Why Join Us?

• Variety in your day with a blend of customer service, technology, and office operations.


• Opportunities to develop technical and operational skills.


• Collaborative team environment with direct impact on workplace productivity and customer satisfaction.

Ideal for candidates with experience in office services, facilities support, mailroom operations, print services, administrative support, or customer-facing roles.