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Senior Product Delivery Associate - Product and Transformation

icon building Company : Jpmorgan Chase
icon briefcase Job Type : Full Time
icon geo-alt Chicago, United States

Job Description - Senior Product Delivery Associate - Product and Transformation

Description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.




 


As a Senior Product Delivery Associate in Product and Transformation Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-functional teams, build key relationships, and enable the product to continuously deliver value. Focus on the middle office desktop portal to ensure client onboarding is transformed into a streamlined, intuitive tool tailored to employees’ needs.




 


Job responsibilities



  • Builds and maintains ongoing proactive partnership with product, design and technology team members to deliver business results in an agile manner within agreed upon timeframes

  • Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies

  • Supports the collection of user research, journey mapping and upstream/downstream implications of new product features 

  • Writes the requirements, epics, and user stories to support product development

  • Perform user testing, support pre-release activity and production verification testing

  • Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements

  • Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources




Required qualifications, capabilities, and skills



  • 3+ years of experience or equivalent expertise in product management or a relevant domain area

  • Demonstrated performance in either product management or relevant domain area

  • Experience executing operational management and change readiness activities

  • Experience in product development life cycle including discovery and requirements definition, and deployment processes

  • Proven expertise in agile story writing, scrum ceremonies and digital product development

  • Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience




Preferred qualifications, capabilities, and skills



  • Knowledge in any of these areas a significant plus - payments, corporate/commercial banking and client service/implementations

  • Experience leading end-to-end digital transformation initiatives / programs to automate and streamline processes to help businesses perform more efficiently

  • Self-starter able to thrive in a fast-paced, collaborative and cross-functional environment that is results-driven






 


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