Senior Quality Engineer

About the Opportunity

This is a hands-on quality leadership role for someone who enjoys being on the floor, investigating issues and solving problems alongside the team, rather than working from behind a desk all day. You'll be leading a quality team that takes real pride in what they do.

There's genuine room for growth here. This position is designed with long-term advancement in mind, and as the company continues to expand, it offers a clear path to greater responsibility for the right person.

What You'll Do

• Oversee daily operations for a quality auditors working across multiple shifts, reviewing open issues and directing follow-up based on inspection and measurement data.


• Serve as the primary point of contact for customer quality complaints, acknowledging issues, opening investigations, and personally verifying defects on the production line.


• Lead root cause investigations (8D, 5-Why, fishbone/Ishikawa) with cross-functional teams and drive corrective and preventive actions through to closure.


• Perform statistical review of quality measurement data, including process capability studies and Gauge R&R, to identify and correct process issues.


• Weigh in on release/hold decisions for affected product in collaboration with site leadership, and communicate outcomes directly to customers.


• Support internal, third-party, and supplier audits, and help maintain the site's quality management system documentation.


• Conduct routine quality inspections across the facility.


• Travel occasionally to customer or supplier sites to verify issues firsthand.


• Mentor and develop quality auditors/technicians, and step in to cover shifts when needed to keep production moving.

What We're Looking For

• 2+ years leadership experience, coordinating schedules and assigning tasks to quality auditors and technicians.


• 5+ years of overall Quality Assurance experience in fast-paced, high-volume manufacturing environments.


• Hands-on experience personally leading root cause investigations (8D, 5-Why, and/or fishbone), corrective and preventive actions. 


• Strong working knowledge of statistical process control, process capability analysis, and gauge R&R. 


• Comfortable spending real time on the production floor, working directly with operators, auditors, and lab personnel. 


• Experience communicating directly with customers on quality issues, comfortable being a primary point of contact. 


• A proactive, resourceful approach to problem-solving. Genuine curiosity and a willingness to actively dig into issues.


• Willingness to travel occasionally to customer or supplier locations when a situation calls for it.


• A college degree with relevant coursework is preferred.


• Relevant quality certifications (ISO Internal Auditor or similar) are a plus.