Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

We are seeking a detail-oriented and highly organized Records Specialist to support records management operations in a professional legal office environment in Boston. This role is responsible for maintaining accurate records systems, ensuring compliance with retention policies, and supporting teams with timely record retrieval and organization.

Key Responsibilities

Records Management Oversight

• Support the implementation and maintenance of records management policies and procedures to ensure consistent practices across the organization.

• Monitor records management systems to ensure accuracy, functionality, and continuous improvement.

• Stay informed on industry best practices and emerging technologies to enhance records management processes.

Records Classification & Indexing

• Maintain a structured classification and indexing system to ensure records are organized and easily accessible.
• Apply standardized procedures to categorize records accurately and consistently.
• Ensure records are properly labeled and metadata is captured to support efficient search and retrieval.

Records Storage & Retrieval

• Manage both physical and digital records storage, ensuring organization, security, and accessibility.

• Safeguard sensitive and confidential records by following established security protocols.

• Assist staff with locating and retrieving records in a timely and efficient manner.

Compliance & Regulatory Standards

• Ensure adherence to data protection, privacy, and records retention policies.

• Follow established records retention and disposal schedules to maintain compliance with regulatory requirements.

• Support legal and compliance teams with records-related requests as needed.

Quality Control & Auditing

• Conduct regular reviews and audits of records to ensure accuracy, completeness, and compliance.

• Identify discrepancies and implement corrective actions to maintain data integrity.

• Maintain a high standard of accuracy and attention to detail in all records processes.

Training & Development

• Participate in ongoing training programs, including the use of internal learning platforms, to stay current on records management procedures and tools.

Qualifications

• Previous experience in records management preferred

• Strong organizational and document management skills
• High level of attention to detail and accuracy
• Ability to manage confidential information with professionalism
• Strong communication and teamwork skills
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is $22.00-$27.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Opensity is an Equal Opportunity Employer. 

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. 

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. 

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.