Senior Sales Manager

• Develop and execute strategic sales plans to achieve revenue and occupancy goals.


• Prospect, solicit, and secure new business through outside sales calls, networking, trade shows, and industry events.


• Maintain and grow existing accounts while developing long-term client relationships.


• Identify and pursue opportunities within corporate, government, association, sports, SMERF, and leisure market segments.


• Conduct hotel site inspections and client presentations.


• Negotiate contracts, rates, and concessions within approved guidelines.


• Utilize Hilton sales systems and CRM platforms to manage accounts, leads, and opportunities.


• Collaborate with Catering, Revenue Management, Front Office, Food & Beverage, and Operations teams to ensure successful execution of group business.


• Participate in weekly revenue and sales strategy meetings.


• Prepare sales reports, forecasts, and activity updates.


• Monitor market trends, competitor activity, and local economic conditions to identify new business opportunities.


• Represent the hotel at community events, chamber meetings, and industry associations.


• Ensure excellent customer service before, during, and after each event or group stay.


• Maintain compliance with Hilton brand standards and Crescent Hotels & Resorts policies.

Qualifications

• Minimum of three years of hotel sales experience, preferably in a full-service hotel environment.


• Hilton sales experience preferred.


• Knowledge of group, corporate, government, association, and sports market segments.


• Experience with Delphi, OnQ, CI/TY, or similar hotel sales systems preferred.


• Strong negotiation and closing skills.


• Excellent written and verbal communication abilities.


• Strong organizational and time management skills.


• Ability to work independently while contributing to a collaborative team environment.


• Proficiency in Microsoft Office Suite.


• Valid driver's license and reliable transportation for outside sales activities.