Senior Software Engineer, Salesforce Platforms

SUMMARY 

Marriott International is seeking a highly engaged and a motivated Salesforce Engineer who is passionate about continuously improving their skills and learning new technologies. The Engineer will be responsible for development of features in the Reservation Application used by agents at Customer Engagement Centers and properties around the globe and will be accountable for ensuring consistent security, privacy, and development standards are met. The ideal candidate will have proven Salesforce engineering experience developing an application of comparable scale in a highly complex and fast-paced environment. 

CANDIDATE PROFILE 

Required: 

• 6+ years of experience and in-depth knowledge of Salesforce administration and development; security, standard objects, reports/dashboards, Knowledge, data management, and sandbox environments 

• At least 3 years of experience required in Design, develop, test, and implement highly customized Salesforce applications using primarily Lightning Web Components and Aura Components. 

• Strong understanding of lightning flows and trigger framework 

• Expertise in programming languages and methodologies (e.g., Java and Apex) 

• Solid understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JSON, and/or Ajax 

• Experience serving as technical lead throughout the full software development life cycle and provide domain expertise. 

• Proficiency in JavaScript and JavaScript frameworks. Solid grasp of newer ECMAScript specifications 

• Experience integrating Salesforce.com with external systems using Request and Reply mechanism, Fire and Forget Mechanism, Batch Data Synchronization, Remote Call-in and UI Data Changes and also salesforce different API’s like SOAP web services, REST Service, Bulk API, Streaming API, Chatter REST API, Metadata API and Tooling API 

• Active Salesforce Platform Developer I and Salesforce Platform Developer II Certification (should be older than 2.5 years) 

• Required at least 3 years of experience in Hospitality Industry 

• At least 2+ years of experience required understanding PMS, CRS 

• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations. 

• Experience in developing frameworks in apex which can be used across enterprise. 

• Three (3) years of experience in Lightning configuration, features, and architecture 

• Required 2 years of experience in CTI, Live Agent, Omni-Channel, Email-to-Case, Web-to-Case, knowledge. 

• Experience implementing both authenticated and unauthenticated Salesforce Experience Cloud sites. 

• Required at least 2 years of Experience with ADA(a11y) Compliance 

• Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc. Understanding of database concepts and data management (RDBMS) and SQL. 

• Strong understanding of SDLC methodologies (Agile, SCRUM, other) 

• Bachelor’s degree in computer science or related OR equivalent years of experience and/or certification 

• Ability to work independently or on a team.

Preferred: 

• Experience with DevOps tools such as Git, JIRA, Jenkins and Dynatrace 

• Experience in development of hotel property applications 

• Experience in Agile methodology environment 

• Familiarity with Salesforce Process Builder and Workflows 

• Understanding of Salesforce security controls 

• Leadership experience in a sourced environment 

CORE WORK ACTIVITIES 

Technical Leadership 

• Trains and/or mentors other team members, and peers as appropriate  

• Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested 

• Identifies opportunities to enhance the service delivery processes 

Delivering Technology  

• Performs more complex quantitative and qualitative analyses for service delivery processes and projects 

• Facilitates achievement of expected deliverables and obligations of Services Providers 

• Validates completeness of requirements prior to Service Provider solutioning 

• Ensures all projects follow the defined development and business case processes 

• Ensures proper coordination with appropriate IT and vendor relations teams 

• Provides consultation for routine and complex systems development 

• Coordinates with Operations and Infrastructure Delivery teams for deployment and production support activities 

IT Governance 

• Follows all defined technology standards and processes (IT Governance, SM&G, Architecture, etc...) 

• Provides input for improvements to the appropriate process owners as needed 

• Maintains a proper balance between business and operational risk 

• Follows the defined project management standards and processes