Senior Systems Engineer - Hybrid - Brentwood, TN

EEOC Statement

“Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

You must be authorized to work in the United States without employer sponsorship.

Senior Systems Engineer - Microsoft Endpoint Management

Location: Brentwood, TN | Hybrid - 2-3 days/wk in office - Brentwood, TN

Travel requirements: Less than 10%

Summary:

This position is responsible for contributing to and performing tasks within assigned ITS departmental areas in support of Lifepoint’s Operating Systems, Infrastructure, and middleware, and which meet ITS/ Business expectations, and Customer Service Level Agreements. Serves on projects that require the department’s involvement. Provides departmental education and guidance to less experienced team members.

Essential Functions

• Manage and support Microsoft Configuration Manager (ConfigMgr) and Microsoft Intune environments to ensure secure, reliable, and efficient endpoint management.
• Design, implement, and maintain operating system deployment (OSD) solutions for Windows 11 devices.
• Develop, test, and troubleshoot task sequences, application deployments, software distribution, and operating system upgrades.
• Manage endpoint lifecycle activities, including imaging, driver management, application packaging, patching, and deployment automation.
• Support enterprise migration initiatives and technology modernization projects.
• Monitor system performance, identify root causes of technical issues, and implement corrective actions.
• Create and maintain technical documentation, standards, and operational procedures.
• Evaluate and implement new technologies, tools, and processes that improve endpoint management and user experience.
• Participate in an on-call support rotation and provide advanced technical troubleshooting as needed.
• Mentor junior team members and promote adherence to established operational and security standards.

Qualifications - External

Education: Bachelor’s degree and/or equivalent experience required.

Required Qualifications

• 5+ years of experience supporting Microsoft Configuration Manager (ConfigMgr/SCCM) in a large enterprise environment.
• Hands-on experience administering Microsoft Intune and modern endpoint management solutions.
• Strong experience with:
  • Operating System Deployment (OSD)
  • Windows image (WIM) management
  • Application packaging and deployment
  • Task sequence development and troubleshooting
  • Driver management across multiple hardware platforms
  • Windows 11 deployment and lifecycle management
  • Software update and security patch management
  • Distribution Point (DP) and Management Point (MP) administration
• Experience configuring, deploying, and troubleshooting enterprise endpoint infrastructure.
• Strong troubleshooting and root-cause analysis skills.
• Ability to manage multiple projects and operational priorities with limited supervision.
• Demonstrates a team-first mindset, consistently contributing to a positive culture, sharing knowledge, and supporting colleagues to achieve common goals.
• Demonstrates a service-oriented mindset and willingness to troubleshoot and resolve issues across the broader technology environment, regardless of functional ownership.

Preferred Qualifications

• Experience with Microsoft Intune, including Autopilot.
• PowerShell scripting and automation experience.
• Experience with PowerShell App Deployment Toolkit (PSADT).
• Experience with WMI, automation frameworks, and endpoint provisioning.
• Understanding of networking, firewalls, client/server communications, and content distribution.
• Microsoft certifications related to Endpoint Management, Intune, or Configuration Manager preferred