Server

Server Job Description

Golf VX is a leader in Golf Technology and is now branching out into the entertainment and hospitality field. We are looking for talent to open our flagship location and a chance to grow with our company. Servers are responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and liquor knowledge, the ability to multitask and a high energy level are necessary for success in this position.

• Provide efficient, friendly guest service to a 4-6 bay section including but not limited to following all steps of service and cleaning the area to ensure a positive guest experience
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with property policies and procedures
• Available to work a variety of hours, day and night shifts, including weekends and holidays
• Safely and effectively transport food or beverages to a bay of up to 6 people in a single trip
• Safely and effectively use and operate all necessary tools and equipment including knives and golf simulators
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the property, which may include stairs, uneven or slick surfaces

Requirements

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Understand and respond knowledgeably to questions about the facility and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Gift Card and Credit Card terminals
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed

Preferences

• 2+ years of hospitality service preferred
• Bassett certified within 30 days of employment
• Food Handler certification within 30 days of employment
• Flexible schedule including nights, weekends and holidays
• Some knowledge of the game of golf and ability to learn and comprehend golf simulator

What GolfVX offers:

• A competitive salary ($8.50/hr + tips)
• Opportunities for professional growth and development within a dynamic and supportive environment.
• A chance to be part of a passionate team that is making a tangible impact on the golfing world.
• Discounts on food
• Fun work environment