Server Assistant (Food Runner)

The Food Runner is integral to the guest experience. They deliver food and beverages to the guests of the property. The Food Runner will ensure 100% guest satisfaction.

Qualifications, Knowledge and Skill Requirements:

Possesses excellent customer service skills
Must be dependable
Must be able to work in a fast-paced environment
Must have strong communication and interpersonal skills
Must be able to work in a team environment

Responsibilities:

Serve beverages and prepared meals to guests in an accurate and timely manner
Maintain a professional appearance at all times
Provide prompt and efficient customer service
Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
Suggests and serves dessert, coffee and other items as applicable and/or necessary
Keeps tables, dining room and work station(s) sanitized and organized
Listen and respond to customer complaints
Performs clean-up and closing procedures as assigned by manager
Perform other duties as assigned by supervisor or manager