C

Server Shift Lead (2)

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Job Description - Server Shift Lead (2)

Server Shift Lead


The Server Shift Leader is responsible for overseeing the daily shift operation of the Servers. The Server Shift Leader monitors and/or performs all transactions in such a manner as to attract and retain guests while contributing to the operating success.


The Server Shift Leader shall report directly to the Restaurant General Manager and/or Assistant Restaurant Manager


Duties and Responsibilities



  • Responsible for verification and balancing of server banks and all appropriate reports.

  • Participates in the training of all new and current FOH staff including servers, Restaurant cashiers and Deli staff while serving.

  • Confers regularly with the Restaurant General Manager and/or Assistant Restaurant Manager to communicate customer/employee requests and keeps informed of any changes in operating procedures.

  • Ensures the physical condition of the premises is maintained in a safe, healthy manner.

  • Ensures that all prepared food products meet the established specifications and standards.

  • Ensures prompt delivery & expediting of food as needed.

  • Ensures the minimum level of labor is used to perform the required level of production.

  • Ensures the complete set-up, stocking, and service of assigned food outlet(s) using specified methods during the assigned shift.

  • Completes required daily reports to ensure the appropriate ordering and stocking of food products.

  • Communicates variances from standards to the Restaurant General Manager and/or Assistant Restaurant Manager.

  • Must always be friendly and courteous, ensuring excellent customer and employee relations and adhere to the established Dress Code.

  • Must maintain a clean, safe work environment before, during and after service, in a team effort to maximize employee efficiency and guest satisfaction.

  • Ensures all task list and duties assigned to staff are met and supports all other dinner managers in achieving this goal.

  • Ability to comply with all other requirements as specified within the CIEDA Personnel Policies and Procedures.

  • Perform other duties as assigned.



  • High School Diploma or GED required.

  • Two (2) years verifiable related employment experience in restaurant required, supervisory experience preferred.

  • Verifiable experience in implementing and maintaining food production operational standards.

  • Must have working knowledge of computers with the ability to work in a Windows environment with various software programs such as Word, Excel, etc.

  • Demonstrated ability to operate and use all equipment and register system necessary to run the 24-hr. Diner.

  • Demonstrated ability to communicate with customers and co-workers in a friendly and professional manner.

  • Demonstrated ability to read, count and write to accurately complete all documentation.

  • Must possess a valid state driver’s license.

  • Willing and able to work odd, irregular hours as business dictates in a restaurant environment that is open seven days/week.

  • Ability to comply with all other requirements as specified within the CIEDA Personnel Policies and Procedures.

  • Internal Promotion must have completed 90-day probational period, must have worked as a server (1) for 6 months or be in a level (1) position in a direct line skill set or transfer to a direct line skill set at a level (1) for 6 months.

  • Must work as a Server (1) for 6 months and be certified in all positional requirements, pass interview, & a positional slot is available to move to a Server Shift Leader (2).

Original job Server Shift Lead (2) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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