Service Administrative Assistant

Wiginton Fire Systems is seeking a Service Administrative Assistant at our Gainesville Branch.

To be considered for this position, candidates must have administrative experience in the construction industry. Those with administrative experience specifically in fire protection or the fire sprinkler trade will be regarded as highly qualified. While all applicants may apply, unqualified candidates may not be contacted.

Job Description and Responsibilities:

• Manage the appointments/Service calendar, ensuring appointments/inspections are accurately scheduled and rescheduled as needed.


• Provides customer service as the primary interface between our Inspectors, Service Techs and Customers


• Create and maintain service files in databases and branch physical files.


• Coordinate efforts of technicians and administrative staff to ensure timely, efficient execution of all committed orders.


• Ensure that all repair items noted on inspection reports are followed up with a quotation.


• Assist in any financial-related issues as assigned.


• Provide Weekly service invoicing reports to the Service Manager.


• Perform all other duties as assigned.

Job Requirements

• High school diploma or equivalent


• Admin experience in Fire Protection, Fire Sprinkler trade, or knowledge of NFPA Standards.


• Exceptional organizational planning, communication, time management, and leadership skills.


• Proficient in Microsoft Office.


• The stamina and ability to perform mentally strenuous work for extended hours.


• Experience with ERP software (Microsoft Dynamics GP preferred).


• Have a clean Criminal background and MVR.


• Pass a Drug Screening.

Wiginton is a 100% employee-owned company. We celebrated our 50th low-drama business in 2017. Our administrative staff has been with us for an average of 10 years or more. We offer competitive pay and market-leading benefits including paid time off at 90 days, low-cost, high-quality health insurance, two retirement plans, and a great, low-drama working environment. If you are tired of finding a job and want to find a home, we are the place for you.

Benefits:

• Own a Piece of the Pie: Become an employee-owner and share in the company's success. This isn't just a job; it's an opportunity to build long-term wealth and directly benefit from your contributions.


• Secure Your Future: Plan for a comfortable retirement with our generous 401(k) plan, complete with company matching to help your savings grow faster.


• Comprehensive Health & Well-being: Enjoy peace of mind with our top-tier health, dental, vision, and life insurance coverage. We've got you covered so you can focus on what matters most.


• Protection When You Need It Most: Protect your income with short-term and long-term disability insurance, which provides a safety net in case of unexpected events.


• Take Control of Your Healthcare: Manage your healthcare expenses wisely with our flexible spending account, allowing you to use pre-tax dollars for eligible medical costs.


• Recharge and Pursue Your Passions: Enjoy generous paid time off to relax, explore your interests, and maintain a healthy work-life balance. We value your time and want you to be your best inside and outside of work.


• Get Rewarded for Your Well-being: Prioritize your health and get rewarded for it! Our Wellness Rewards program offers incentives for healthy habits, making it easier and more rewarding to live a healthy lifestyle.