Service Advisor

We’re Looking for an Experienced Service Advisor

Are you an experienced Service Advisor with a passion for delivering exceptional customer experiences in the automotive industry? We want to hear from you! Join our fast-paced, dynamic team and take your expertise to the next level.

The ideal candidate will possess outstanding communication skills, a keen eye for detail, and a knack for problem-solving. Your position includes build rapport with clients, understand their needs, and provide tailored solutions that exceed expectations. Must be proactive, have Service Advisor experience, and be committed to creating a positive environment for our customers.

Benefits

• 
  
  Paid vacation
  
  


• 
  
  Sick time
  
  


• 
  
  Health care
  
  


• 
  
  Dental care 
  
  


• Vision care


• 401K


• 
  
  Family-friendly work environment
  
  


• 
  
  Flexible scheduling 
  
  


• 
  
  Growth opportunities 
  
  

Responsibilities

• 
  
  Greet customers promptly
  
  


• 
  
  Obtain customer and vehicle information
  
  


• 
  
  Clearly report all vehicle symptoms as described by the customer
  
  


• 
  
  Determine and recommend maintenance based on age, mileage, and history of vehicle
  
  


• 
  
  Prepare a complete and accurate estimate of cost for labor and parts
  
  


• 
  
  Establish follow-up time
  
  


• 
  
  Monitor the progress of each vehicle throughout the day, and update customers frequently
  
  


• 
  
  Verify that the final invoice reconciles with the work performed on the repair order
  
  


• 
  
  Explain all completed work and charges to customers
  
  

• 
  
  Proven record of achieving exceptional customer satisfaction and customer service
  
  


• 
  
  Past experience as a service advisor, assistant lane manager, or service consultant is not necessary. Will provide on-the-job training!
  
  


• 
  
  Positive attitude and good working energy 
  
  


• 
  
  A desire for a long-term career with a growing organization, we hire from within
  
  


• 
  
  Personal and professional integrity
  
  


• 
  
  Computer skills and willingness to learn new programs