Service Advisor
Massillon, Ohio
Rare Career Opportunity – Six-Figure Earning Potential
This position rarely becomes available. We are looking for an ambitious, customer-focused professional to join one of the area's busiest and highest-performing service departments.
If you're an experienced Service Advisor who knows your value—or someone with exceptional customer service skills ready to build a rewarding career—this is your opportunity to join a dealership that rewards performance, invests in its people, and promotes from within.
Why This Opportunity Stands Out
Six-figure earning potential
Busy, high-volume service department with a loyal customer base
Performance-based compensation with unlimited upside
Paid training and ongoing professional development
Advancement opportunities within the dealership
Modern facility with manufacturer support
Team-oriented culture focused on success
Confidential interviews available for qualified candidates currently employed elsewhere
Comprehensive Benefits Include
What You'll Do
As a Service Advisor, you'll be the trusted liaison between our customers and our service department. Your ability to build relationships, communicate effectively, and provide exceptional service will directly impact your success and earning potential.
Responsibilities include:
Greet customers promptly and professionally
Listen to customer concerns and accurately document repair needs
Recommend maintenance based on manufacturer guidelines
Prepare accurate estimates for labor and parts
Clearly explain repair recommendations and costs
Coordinate repairs with technicians to ensure timely completion
Keep customers informed throughout the repair process
Verify warranty and extended service contract coverage
Schedule appointments and manage incoming calls
Build long-term customer relationships that drive repeat business
What We're Looking For
Outstanding customer service and communication skills
Strong organizational and time management abilities
Positive attitude and professional appearance
Ability to thrive in a fast-paced environment
Basic computer skills
Valid driver's license with a clean driving record
Preferred Qualifications
Automotive Service Advisor experience
Dealer Management System (DMS) experience
Sales or customer service background
Don't have automotive experience? If you have exceptional people skills, are highly motivated, and eager to learn, we're willing to train the right individual.
Your Opportunity
If you're looking for a career—not just another job—where your performance is recognized and rewarded, we'd like to speak with you.
Currently working at another dealership? We understand that exploring a new opportunity requires discretion. Every inquiry and interview will be handled with the highest level of confidentiality.
Six-figure earning potential. Rare opening. Confidential interviews. Unlimited opportunity for the right professional.
If you're ready to join a winning team where exceptional performance is recognized and rewarded, apply today. Opportunities like this don't come around often.
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