Service Advisor

At DELLA Auto Group, you can expect to work on a team of bright, motivated, and energetic professionals. Our team is collaborative and encourages success amungst each of our members. We work toward a common goal of providing the best service in the industry.

SUMMARY

If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We are looking for a service advisor to join our team. We provide an excellent working environment.. Come be part of a team determined to be the best in NY!   

WHAT WE OFFER:

• Medical, dental, vision


• Life & disability provided by group


• PTO


• 401K with company match

RESPONSIBILITIES:

• Greet customers promptly


• Obtain customer and vehicle information


• Clearly report all vehicle symptoms as described by the customer


• Determine and recommend needed maintenance base on age, mileage and history of vehicle


• Prepare a complete and accurate estimate of cost for labor and parts


• Establish follow up time


• Monitor the progress of each vehicle throughout the day, and updating customers frequently


• Verify that the final invoice reconciles with the work performed on the repair order


• Explain all completed work and charges to customers

REQUIREMENTS:

• Proven record of achieving exceptional Customer Satisfaction


• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must


• Above average energy level


• A desire for a long term career with a growing organization


• Personal and professional integrity