We’re looking for an experienced Ford Service Advisor who knows how to take care of customers, build trust, write effective repair orders, and thrive in a high-volume dealership service department.
If you’re experienced, motivated, organized, and ready to hit the ground running, we want to talk to you!
Minimum 3 years of automotive dealership service advisor experience
Ford dealership experience strongly preferred
CDK experience is a plus
Xtime experience is a plus
Strong knowledge of dealership service operations and repair orders
Excellent customer service and communication skills
Ability to work efficiently in a busy, high-volume environment
Strong follow-up, organization, and time-management skills
Professional attitude with a team-first mentality
Greet customers and accurately identify their service needs
Write and manage repair orders from check-in through delivery
Recommend necessary maintenance and repairs
Communicate clearly with technicians and customers
Provide consistent updates throughout the repair process
Maintain strong CSI and customer satisfaction
Follow up with customers and build long-term relationships
Work closely with the service team to keep vehicles moving efficiently
We need someone who already knows the dealership business. This is a busy service department, so we’re looking for an advisor who can step in, handle a strong workload, and deliver an exceptional customer experience without needing to be trained from the ground up.
If you have 3+ years of dealership service advisor experience, know CDK and Xtime, and are ready for your next opportunity, apply today!
Competitive pay • Busy shop • Great opportunity for the right advisor
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