Job Description - Service Advisor



Automotive Service Advisor / Consultant


Company: Coastal Nissan


Location: Pawleys Island, SC


Position Type: Full-Time (Monday – Friday, Finish by 5:30 PM | Weekends Off!)


Compensation: Base Salary + Commission (Starting pay based on experience)


About the Role


Coastal Nissan is growing! We are seeking a Full-Time Service Advisor to join our busy service department. As the primary point of contact for our service guests, you will play a crucial role in delivering a top-tier dealership experience.


No prior automotive experience? No problem! We provide full on-the-job training and web-based instruction to set you up for success. If you bring a positive attitude and a passion for customer service, we will teach you the rest. If you do have experience, it’s a big bonus and will be reflected in your starting pay!


Key Responsibilities




  • Greet customers warmly and handle initial service intake and vehicle check-ins.




  • Prepare accurate service estimates and communicate vehicle maintenance needs clearly.




  • Process and inspect new Nissan vehicles upon delivery from the manufacturer.




  • Answer incoming service phone calls and schedule customer appointments.




  • Work closely with our service technicians to ensure timely, quality work.




What We Offer




  • No Evenings or Weekends: Monday through Friday schedule, finishing by 5:30 PM in the evenings—enjoy every weekend off!




  • Base + Commission Pay: Reliable base salary paired with commission incentives to boost your earning potential.




  • Training: Comprehensive hands-on training and official Nissan web-based instruction.




  • Experience Bonus: Starting pay scales higher for applicants with prior automotive or customer service background.




  • Great Atmosphere: A supportive team with an internal employee recognition program that rewards dedication and success.




Qualifications & Requirements




  • No previous experience required — candidates with previous service or Nissan background receive higher starting pay as a bonus!




  • Outstanding communication skills, a positive attitude, and a high level of professionalism.




  • High School Diploma or GED required.




  • Valid driver’s license with a clean driving record.




  • Must pass a background check and pre-employment drug screening.




Benefits




  • Medical, Dental, and Vision Insurance




  • 401(k) Retirement Plan




  • Paid Vacation & Time Off




  • Coastal Exclusive Employee Recognition & Rewards Program




About Coastal Nissan


At Coastal Nissan, our mission is to provide everyone with the best experience they have ever had at a dealership—and that starts with how we treat our staff. We live by six core values: Positivity, Integrity, Accountability, Service, Professionalism, and Growth. Apply today to start your career with a dealership that respects your weekends!




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