Service Advisor Assistant

Now Hiring: Automotive Service Advisor Assistant

Location: International BMW – West Allis WI
Employment Type: Full-Time
Compensation: Competitive pay + benefits

International BMW, a premier destination for luxury automotive service, is looking for a motivated and customer-focused Service Advisor Assistant to join our dynamic team. If you thrive in a fast-paced, high-end service environment and have a passion for delivering exceptional customer experiences, we want to hear from you!

What You’ll Do:

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  Support the Service Advisors in daily operations and customer interactions

  
  


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  Greet clients, assist with vehicle check-in, and ensure a smooth intake process

  
  


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  Communicate service updates to customers via phone, text, and email

  
  


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  Coordinate vehicle movement between service lanes, technician bays, and the car wash

  
  


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  Prepare repair orders and ensure documentation accuracy

  
  


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  Maintain a clean, organized, and welcoming service reception area

  
  


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  Assist with loaner vehicle coordination and key management

  
  

What We’re Looking For:

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  Prior automotive or customer service experience preferred

  
  


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  Strong communication and organizational skills

  
  


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  Energetic, detail-oriented, and eager to learn

  
  


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  Ability to multitask in a high-volume environment

  
  


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  Valid driver’s license and clean driving record required

  
  


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  Familiarity with BMW vehicles or Reynolds & Reynolds software is a plus

  
  

What We Offer:

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  Competitive hourly wage + performance bonuses

  
  


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  Full benefits package (medical, dental, vision, 401k)

  
  


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  Paid training and advancement opportunities

  
  


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  Employee discounts on parts, service, and vehicles

  
  


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  A team culture that values excellence and growth

  
  

Join the International BMW Family

Be part of a brand that stands for performance, precision, and prestige. As a Service Advisor Assistant, you’ll play a vital role in delivering the premium experience our BMW clients expect — and deserve.