Service Advisor/Writer

Description

Experienced Service Advisor/Writer 

What We Offer

• Long- term Growth Opportunities
• Medical, Dental, and Vision Insurance 
• 401k match
• Additional benefits
• Competitive pay

Requirements

 Responsibilities & Qualifications 

• Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process.
• Consult with customer on applicable service specials.
• Gather and decode customer information to effectively and accurately relay concerns to technicians.
• Document services declined and advise customer of current and future needs to their vehicle.
• Foster and promote a safe and healthy work environment, maintaining safe work practices at all times.
• Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs.
• Build strong relationships with the customers.