Service Department Cashier/BDC Associate

Salt Lake Valley Chevrolet in West Valley and Salt Lake Valley GMC Buick in South Salt Lake are both looking to hire a customer service driven Business Development Center teammate to schedule customer appointments, route incoming phone calls, and process payments.

Responsibilities

• 
  
  Answer customer calls and establish follows-up with sales appointments.
  
  


• 
  
  Take customer payments and invoice Service and Parts customers.
  
  


• 
  
  Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  
  


• 
  
  Provide customers with initial product information and direct them to the appropriate dealership resources.
  
  


• 
  
  Present initial financing options based on customer needs.
  
  


• 
  
  Follow up with leads that are not ready to make an appointment or no-show.
  
  


• 
  
  Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
  
  


• 
  
  Utilize CRM tracking system daily.
  
  


• 
  
  Scan finalized invoices into our electronic filing system.