Service Department Manager

Absco Solutions started in 1977 and we have become the Northwest’s premier facility vulnerability expert in fire life-safety, and security integration for multi-site and campus environments.  We work with Federal Agencies, Universities, Hospitals, K-12, Distribution, Retail, State and Local Municipalities, and other marque campus clients. 

The Absco team seeks progress over perfection while striving for excellence every day. Our reputation is based on outcomes, not intent, so we judge ourselves and our performance on our customer’s success and we hold ourselves accountable to our word. We build respectful and transparent relationships with each other and work to improve the service of each team member, our clients, and the company. Together we succeed.

What You'll Do

The Service Manager role is a leadership position focused on performance and accountability for our Service Department.  In this role, you will provide oversight and management to field operations and support companywide strategic initiatives.  This position is responsible for communication between the Service Department with all other internal and external stakeholders. This role can be based out of our Everett, Lynnwood or Fife office.

What You'll Bring

• Two or more years’ experience in business development or sales in fire/life safety and security systems.
• Three or more years' experience with low voltage electrical
• High School diploma/GED required
• One or more years’ Service or Project Management experience
• Budgeting and business analysis experience to provide reporting and financial presentations
• Travel as necessary to support the business
• Ability to pass background and possess a valid driver’s license and clean driving record, pursuant to Absco Solutions' driver insurability requirements
• Current or former EL06 and / or NICET II certification preferred
• Knowledge of proper installation and capabilities of low voltage security and fire/life safety systems preferred
• Proficient with MS Office suite
• Solid virtual and in-person presentation skills
• Ability to negotiate and track sales leads to closure
• Construction industry knowledge a plus

What We Offer

• Competitive compensation commensurate with experience and skill-level. Base rate for this role is $60-80K with monthly and quarterly commissions and incentives
• Comprehensive benefits package to include medical, dental, vision, LTD, Life, and company matching retirement plan
• Company-paid time off (PTO)
• Company-sponsored training/certifications NICET, L&I, CEU, & factory training
• Company-provided laptop and phone; a vehicle may be provided, depending on business needs

Absco Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender identity, disability status, protected veteran status, marital status, or any other characteristic protected by law.