Job Description - Service Desk

Company Description

 

Thiru B | Resourcing Specialist

6613678000 ext -206


Job Description

Position : Service Desk

Duration : Contract

Location : Cary, NC

Job Description:

· Working knowledge of Active Directory, Outlook 2010/2013, MS Exchange

· Working knowledge of VPN solutions as well as RSA SecurID tokens

· Strong knowledge of English language and ability to communicate clearly on the phone with US-based customers

· Should have experience in call and email support

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