Service Experience Coordinator

At Clawson Motorsports, we live and breathe motorsports. From dirt bikes and ATVs to watercraft and cruisers, we help our community fuel their passion for adventure. Our service department is the heartbeat of our dealership, and we are looking for a high-energy, organized, and tech-savvy individual to join our team as a Service Experience Coordinator. 

If you thrive in a fast-paced environment, love interacting with people, and want to be the ultimate air-traffic controller for our service drive, we want to hear from you! 

The Vibe & The Role: 

You’ll be sitting right in the center of the action next to our Service Advisors. Think of yourself as the face and voice of our service operations—keeping things moving smoothly, ensuring our customers feel like VIPs, and keeping the team organized. 

What you’ll be doing daily: 

• The Voice of the Drive: Answer incoming service calls with high energy, answering questions and directing guests. 
• Master of Scheduling: Manage the service calendar, book maintenance appointments, and coordinate unit pickup and delivery schedules. 
• Internal Workflow Guru: Initiate and track internal repair orders for our sales inventory to keep our showroom stocked and ready. 
• The Closer: Cashier repair orders, process payments, and send our customers off with a smile and a great final impression. 

The approximate pay range for this position is $18.00-$22.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as the geographic location of the position. 

Rewards: 

• Medical, Dental, and Vision Plans 
• Paid Holidays 
• Start accruing Paid Time off (PTO) from day 1! 
• Short and Long-Term Disability. 
• Employer Paid Life Insurance. 
• Automatic enrollment in 401(k) Retirement Plan. 
• Vehicle, Service, and Part Discounts 

• A Master Multitasker: You can chat on the phone, look up a calendar, and smile at a customer walking through the door without missing a beat. 
• Tech-Savvy & Organized: Modern scheduling software, digital spreadsheets, and fast-paced DMS systems don't intimidate you. 
• An Exceptional Communicator: You have vibrant, professional communication skills—both over the phone and in person. 
• Team-Oriented: You love collaborating with a passionate team in an exciting, high-octane industry. 
• No previous motorsports experience? No problem! We love training people who have the right attitude, drive, and organizational skills.