Service Greeter

About Us

Graff Toyota of Chesterton is a customer-focused automotive dealership committed to providing an outstanding service experience. We are looking for a friendly, reliable, and professional individual to be the first point of contact for our service customers.

Position Summary

The Service Greeter plays a key role in delivering a positive first impression. This person will welcome customers upon arrival, assist with the check-in process, and help ensure smooth communication between customers and service advisors.

Key Responsibilities

• Greet customers promptly and professionally as they arrive in the service lane


• Direct vehicles to the appropriate service area


• Gather basic customer and vehicle information and relay it to service advisors


• Assist with scheduling or confirming service appointments


• Answer basic questions and provide excellent customer service


• Maintain a clean, organized, and welcoming service drive area


• Coordinate with service advisors and technicians to ensure efficient workflow


• Offer refreshments or amenities to waiting customers 

Qualifications

• Friendly, outgoing personality with strong communication skills


• Customer service experience preferred (automotive experience a plus, but not required)


• Ability to work in a fast-paced environment


• Professional appearance and demeanor


• Valid driver’s license and ability to safely move vehicles if needed


• Basic computer and data entry skills

What We Offer

• Competitive pay


• Flexible scheduling 


• Opportunities for advancement within the dealership


• Positive team environment


• Employee discounts and benefits