Service Manager in Training

Duties and responsibilities

• Develop and lead effective weekly trainings
• Evaluate field performance and deliver feedback in a 1:1 setting
• Create and implement effective development and disciplinary plans
• Learn all aspects of the Service Managers Day to day responsibilities
• Other duties as assigned.
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day

Minimum Requirements

• High school diploma or GED.
• Knowledge of terminology, methods and best practices used in the foundation repair
• Proven experience in Service and/or customer service

Qualifications

• Successfully proven KPIs as a Certified Field Inspector or Service Technician
• Proficiency in Excel and other data management tools.
• Proven experience in Service and/or customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Working conditions

• Will work in an office setting but will occasionally be required to travel to work sites or
• construction branch locations, where the employee will visit with customers and employees to
• ensure quality of sales. S/he may be exposed to loud noise level as well as fumes or airborne
• particles, moving mechanical parts and vibration. The position works near moving mechanical
• parts and in outside conditions that include inclement weather, heat and humidity, and exposure
• to dust and asphalt.

Compensation:

• We provide competitive base pay + commission ($100k avg. annualized)