Service Manager - New (Converge)

Why Join LSA Management?

At LSA Management, we're more than property managers-we're community builders. As the property management arm of Laurel Street, we specialize in affordable housing, mixed-income communities, and workforce housing across the Southeast. With 4,000 units under management and an ambitious goal to reach 10,000 by 2030, we're growing fast-and we want passionate professionals to grow with us.

What Makes LSA a Great Place to Work

• Mission-driven & innovative property management company with big growth ahead


• Collaborative leadership and a culture that values your voice


• Real impact in the communities we serve


• Dynamic work environment-perfect for problem-solvers and go-getters

About the Role: Service Manager

As a Service Manager, you'll join the maintenance team and ensure our communities meet the highest standards of safety, functionality, and appearance. This role is perfect for a hands-on person who thrives in a fast-paced environment and takes pride in delivering exceptional service.

Key Responsibilities

Maintenance Leadership

• Ensure timely and accurate completion of service requests


• Assist in the make-ready process for vacant units, including inspections, scheduling vendors, and quality checks


• Maintain inventory control and ensure proper use of tools, equipment, and supplies

Preventive Maintenance & Safety

• Complete preventive maintenance service requirements


• Ensure compliance with OSHA standards, company safety policies, and risk management procedures


• Maintain property inspections to identify and resolve safety concerns to the Service Manager

Grounds & Common Areas

• Maintain cleanliness and curb appeal of grounds, amenities, and common areas


• Perform general upkeep tasks such as pressure washing, painting, and trash removal

What We're Looking For

• Experience in property maintenance or similar role


• Technical skills in HVAC, plumbing, electrical, and appliance repair


• EPA certifications (Type I & II or Universal) & CPO required


• Valid driver's license and reliable transportation


• Ability to work flexible hours, including evenings, weekends, and on-call rotations


• Physical ability to lift up to 50 lbs with assistance and work in all weather conditions

Benefits

• 401(k) with company match


• Health, dental, and vision insurance


• Flexible spending accounts


• Life insurance


• Paid time off

Schedule: Full-time; flexible hours with on-call responsibilities

About LSA Management

LSA Management is redefining property management careers. As the division of Laurel Street, we focus on creating vibrant, inclusive communities through affordable and mixed-income housing. We're on track to triple our portfolio by 2030-and we want you to be part of that journey.

Ready to make a difference? Apply today and join a team that's transforming communities and lives.