Service Manager/Front of House Manager

Service Manager / Front of House Manager

At Chophouse at Nocatee, we are dedicated to crafting memorable experiences for our guests through impeccable service and refined hospitality. We invite applicants with a passion for luxury dining and exemplary leadership to apply for the role of Service Manager / Front of House Manager.

Position Overview:
In this pivotal position, you will lead our front-of-house team, ensuring seamless operations and genuine guest satisfaction. You will play an integral role in upholding our restaurant’s elevated standards, while fostering a supportive and engaging environment for staff and guests alike.

Key Responsibilities:

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  Oversee all front-of-house activities to guarantee attentive, refined service at every interaction .

  
  


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  Inspire, train, and guide service staff to consistently deliver excellence and professionalism .

  
  


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  Orchestrate guest relations, reservations, and table assignments to optimize flow and experience .

  
  


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  Work collaboratively with culinary and beverage teams to ensure impeccable timing and presentation .

  
  


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  Enforce strict compliance with health regulations and uphold our internal service standards .

  
  


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  Respond to guest inquiries and feedback promptly, demonstrating discretion and grace .

  
  

Qualifications:

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  Minimum 3 years of management experience in a luxury or fine dining setting .

  
  


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  Exceptional communication, team leadership, and organizational skills .

  
  


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  Detailed knowledge of wine, spirits, and luxury hospitality etiquette .

  
  


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  Ability to cultivate a culture of warmth, professionalism, and genuine care .

  
  


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  Flexible schedule, including availability on evenings, weekends, and holidays .

  
  

What We Offer:

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  Competitive, experience-based compensation and performance incentives .

  
  


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  Paid Vacation, Sick Days, Bereavement

  
  


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  Advancement opportunities within an esteemed hospitality group .

  
  


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  A welcoming and collaborative workplace committed to the pursuit of culinary and service excellence .

  
  

If you are a hospitality professional committed to elevating every guest experience, we encourage you to apply. Join Chophouse at Nocatee and help us shape moments marked by sophistication, attentiveness, and lasting impressions .