Service Porter

Job Summary

The responsibilities of a Service Porter include supporting the service department by moving, cleaning, and organizing vehicles, assisting technicians and advisors, and ensuring the dealership maintains a clean and efficient work environment. Build customer loyalty by creating a welcoming and professional experience while ensuring vehicles are handled safely and efficiently.

Benefits

• Competitive Pay


• Medical, Vision, Dental


• 401(k) Retirement Plan


• Group Life Insurance


• Flexible Spending Account


• Paid Vacation


• Employee Discounts

Responsibilities

• Maintain cleanliness of service drive, shop, and customer areas


• Move vehicles to and from service lanes, parking areas, and shop as needed


• Wash, vacuum, and prepare customer vehicles after service


• Assist service advisors and technicians with vehicle flow and organization


• Ensure vehicles are parked in designated areas safely and efficiently


• Monitor and maintain cleanliness of lot and service areas


• Check and maintain fuel levels in customer and inventory vehicles as needed


• Assist with shuttle or customer transportation when required


• Maintain a professional appearance and clean working environment at all times


• Provide excellent customer service, ensuring a positive dealership experience

Qualifications

• Strong customer service with verbal communication skills


• Ability to operate both automatic and manual transmission vehicles


• Good organizational skills and attention to detail


• Ability to work in a fast-paced environment


• Willingness to learn and assist in various service department tasks


• Previous dealership or automotive experience preferred but not required


• Valid driver’s license and clean driving record

About Us

The Norton Family has been handling Oklahoma’s automotive needs since 1928, and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth, training and advancement. All you need is the same commitment to excellence we have for our customers!

Physical Requirements

The physical requirements of the position are MEDIUM in intensity.

Must be able to sit/stand/walk for long periods of time.

Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.

Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.

Frequent – Repetitive motion.

Occasional – Balancing, kneeling, crouching, pushing, pulling, and lifting up to ~75 lbs.

Physical Working Conditions

This position is subject to inside and outside environmental working conditions including but not limited to temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards such as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operation of an auto dealership.

Jim Norton Auto Group maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.