Job Description - Service Receptionist



Smithtown Kia is currently looking for a full-time appointment scheduler/phone operator to answer inbound service calls and schedule service appointments. This is a high volume, fast paced position, so the ability to multi-task is very important. Automotive experience and/or experience scheduling appointments is a plus. Bilingual (Spanish speaking) is preferred. This position pays hourly plus commission.

What we're looking for:



  • Strong customer service and computer skills

  • Candidates that are reliable and punctual

  • Good understanding of computer software and other automotive technologies

  • Quick learner with a positive attitude and a pleasant speaking voice

  • Must be able to pass a drug test and background check prior to employment


Responsibilities include:



  • Greeting customers in a polite and professional manner

  • Scheduling service appointments

  • Answering basic questions regarding services (pricing, estimated timing, etc.)

  • Transferring customers to the appropriate staff member when necessary

  • Responding to voicemails left outside of business hours

  • Perform other duties as assigned by Management


5 day work week with NO Sundays!  Saturday availability is a must.


Benefits include 401K, paid vacation, paid sick time, paid holidays and medical, dental and vision benefits after waiting period. 


Please submit your resume for consideration.




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