Service Foreman

Commercial Truck Dealership

Cumberland International Trucks is looking for a driven, hands-on Service Foreman to lead our shop team and elevate both performance and customer satisfaction. If you’re an experienced diesel professional who enjoys coaching others, solving problems, and delivering top-tier service, this is your opportunity to step into a key leadership role.

You’ll work with a wide range of medium- and heavy-duty trucks (Class 7 & 8), including top brands like Cummins, Eaton, International, and Allison, while serving as the bridge between our technicians and our customers.

What You’ll Do

• Lead, mentor, and develop diesel technicians to deliver efficient, high-quality repairs


• Recruit, interview, and onboard skilled technicians who follow OEM standards


• Assign work, manage workflow, and ensure jobs are completed accurately and on time


• Act as the link between customers and technicians, ensuring clear communication and expectations


• Drive shop performance by monitoring productivity, efficiency, and gross profit margins


• Take ownership of the customer experience—from intake to final delivery


• Ensure prompt, professional, and friendly service for every customer


• Maintain strong relationships to support customer retention and repeat business


• Ensure all work follows warranty guidelines and dealership standards

What You Bring

• 3+ years of experience in the medium/heavy-duty truck industry


• Previous leadership, supervisory, or team lead experience preferred


• Strong knowledge of diesel engines, truck systems, and repair processes


• Familiarity with OEM guidelines and warranty procedures


• Excellent communication skills—both with customers and team members


• Skilled at multitasking and staying organized in a fast-paced environment


• Commitment to teamwork, accountability, and continuous improvement

Preferred Qualifications

• ASE and/or OEM certifications


• Previous dealership experience


• Working knowledge of Microsoft Office applications


• Familiarity with International Truck systems and supplier warranty policies


• Willingness to keep learning and growing through training and development

 Physical Requirements

• Ability to lift up to 75 lbs


• Comfortable bending, lifting, reaching, climbing, and working around heavy equipment


• Ability to work in varying shop conditions (heat, cold, humidity, etc.)

Why Join Cumberland?

We provide the tools, support, and environment you need to succeed and grow your career.

• 8 Paid Holidays


• Paid Time Off (PTO)


• Paid Vacation


• Paid Birthday Off!!


• 401(k) with Employer Match (Fidelity)


• $500 Employee Referral Program


• Medical Insurance


• Voluntary Vision & Dental


• Life & AD&D Benefits & Supplemental Life


• Short-Term & Voluntary Long-Term Disability


• 24/7/365 Teladoc Access


• Free & Confidential (EAP) Employee Assistance Program


• Company Apparel Allowance


• Team Oriented Culture


• Supportive Leadership


• Modern Equipment & Clean Facilities


• We Promote from Within


• Development Opportunities

At Cumberland, you’re more than a supervisor—you’re a leader who helps shape our team, our culture, and our customer experience. If you’re ready to take the next step in your career, we’d love to meet you.

EEOC: Cumberland International Trucks is a drug-free workplace and an Equal Opportunity Employer. We are committed to cultivating a safe, inclusive environment for all employees. Employment decisions are based solely on qualifications, merit, and business need.