Service Technician

Company : Centric Business Systems - Powered By Ubeo

Job Type : Full Time

Baltimore, Md

Job Description - Service Technician

Job Responsibilities:

Our technicians are expected to service and repair equipment at customers locations within an assigned geographic territory. Primary hours 8:30am – 5:00pm, Monday – Friday.
Set up IP addresses, download printer drivers and provide customer training on printing functions.
Work closely with our other technicians and dispatch team to accomplish a common goal of making our customers as happy as possible.

Preferred traits/requirements:

Requires journeyman level technical knowledge typically gained through completion of technical school and 2+ years of related experience.
Good customer service and time management skills
Must have reliable transportation and a valid state driver's license
Computer skills (quickly type/respond to email, basic excel knowledge, ability to troubleshoot applications to determine if it’s a PC or copier issue)
One year or more of experience with copier break/fix repair, copier troubleshooting, copier refurbishment preferred but not required (Ricoh, Sharp, HP, Kyocera experience preferred, but any manufacturer experience or training will do)

Benefits:

Proven training program by in-house industry experts, as well as company paid manufacturer training
Career progression and leadership opportunities for proven performers
Hourly pay plus potential monthly bonus opportunity
Medical, Dental, Vision, and Centric-funded Health Reimbursement Account
Life insurance and Short-Term Disability
Paid time off/ Paid Holidays
401k Match and Profit Sharing
Gym membership reimbursement

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Service Technician

Job Description - Service Technician

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