Service Technician

The Warehouse. is searching for a Service Technician to be based in Portsmouth.

About The Warehouse:

The Warehouse is a leading equipment rental company and distributor of abrasive blasting, painting, and safety equipment and supplies, supporting customers in many diverse, specialized industries including infrastructure, chemical plants, maritime, water treatment facilities, food and pharmaceutical, power, and energy. Currently headquartered just outside of Houston, TX, the company has strategically expanded over its 20+ year history into new regions and states, with 4 additional branches located in Pennsylvania, Virginia, Texas, and Louisiana.

This role is responsible partnering with the team while representing The Warehouse to make a positive impression and ensuring satisfaction.

Hours

Monday – Friday, 7AM – 4PM

Location

In-office role Portsmouth, VA. (telework not available).

Responsibilities

We are looking for a service technician to serve our customers and perform equipment and machine repairs. The service technician's responsibilities include performing routine maintenance both on site and on customer job sites. The service technician may install and test products and provide customers with instructions on the proper usage of the product.

To be successful you should have excellent technical and mechanical skills. You should have experience with basic hand, power, and diagnostic tools, and you should be physically able to lift heavy equipment.

Here’s what you’ll need to demonstrate:

• Answering telephone inquiries and assisting clients.
• Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of equipment.
• Using diagnostic tools to identify issues and evaluating the available information.
• Ensure all equipment is clean, tagged, and properly stored.
• Complete service on shop vehicles.
• Ensure vehicles are clean and well maintained.
• Complete inventory on shop supplies.
• Perform appropriate documentation.
• Complete service calls as needed.
• Assist with job set up/take down as needed.
• Account for inventory and time while on service calls.
• Keep shop clean and organized.
• Assist with Warehouse organization as needed.
• Stock and received items as they come in.
• Other duties as assigned

Skills and Experience Required:

• Previous Service Technician Experience Preferred
• Time Management Skills
• Organizational Skills
• Attention to Detail
• Teamwork
• Dependability
• Verbal Communication Skills
• Multitasking Skills
• Documentation skills
• Ability to maintain an organized and clean work environment

Education Required:

• High School Diploma or equivalent is required.
• Must be 18 years of age or older.

Why The Warehouse? Here are some of the perks and rewards.

• Competitive compensation.
• Industry-leading benefit plans including medical, dental, vision and more.
• Retirement program with company match.
• Paid leave and paid holidays.
• Continuous training and development with career growth opportunities.

Other Information You Should Know

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent periods are spent sitting and standing in the same location. 

Work Environment: The regular work environment is usually a warehouse with conditions typical of a work shop. The employee may infrequently be exposed to other conditions, such as outside weather conditions and warehouse conditions. The work environment usually has a quiet to moderate noise level. You may be asked or required to work after regular business hours including nights, weekends, and holidays.

Disclaimer: This information should not be construed as the position’s exclusive standards. Performing other assigned duties is required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Employees are responsible for knowing and following all company policies and procedures and Federal, State, and Local governmental regulations including Environmental Health and Safety requirements while working and representing TWRS, LLC.

At The Warehouse we’re leading with confidence, and we provide you with pathways for success. If you are interested in joining our dynamic team, please submit your resume today!