Service Technician

Job Description:

Build a career, not just a job. Help us raise the bar for HVAC in Illinois!

We’re not your typical HVAC company. At Blue Frost Heating & Cooling, we believe this industry can do better—better training, better service, better work-life balance, and better pay. Illinois doesn’t have statewide HVAC licensing, so we hold ourselves to the highest standards anyway, with rigorous training, best practices, and real accountability. If you’re driven to be the best and want a long-term career path, we want to meet you.

What makes Blue Frost different

· Career growth on purpose: Clear career paths with defined skill goals, scheduled checkpoints, and raises tied to achievement.

· Training that actually levels you up: Paid continuing education, certifications, and mentorship across residential, light commercial, boilers, and tankless.

· Tools to do it right: Company tool account plus a tool stipend that grows with length of service to keep your kit current.

· Real time for life: 7 paid holidays—including a floating “birthday week” holiday—plus paid vacation, unlimited approved time off, and 3 sick days for short-notice needs.

· Stability year-round: Furlough program to keep you employed during slow periods, with weekends off and on-call only 1 weekend every six weeks.

· Not the cheapest—just the best: We focus on quality and making a difference for customers, and we push the industry to be better.

Compensation that rewards excellence

· Competitive hourly rate for showing up and doing the job: Senior Technicians can receive $40 - $55/hour PLUS Commissions; Service and Maintenance Technicians can receive $25 - $40/hour PLUS Commissions.

· Commission on every invoice above the diagnostic: You share in the company’s success and your earning potential goes sky high.

· Quarterly pay transparency: We show your true effective hourly earnings each quarter—our service techs have earned up to $85/hr in some quarters (Average is $55/hr).

· Sign-on bonus: Up to $2,500 based on experience.

What you’ll do

· Perform preventive maintenance on residential and light commercial systems.

· Troubleshoot and repair a wide range of equipment: residential, light commercial, boilers, and tankless.

· Learn fast and adapt: handle unfamiliar equipment and repairs with support.

· Work safely, accurately, and leave a minimal call-back footprint.

· Communicate clearly with customers and offer value-add solutions when appropriate.

· Other related duties as assigned.

What you bring

· HVAC trade school completion and 2+ years of residential/light commercial experience.

· EPA Certification (Type I, II, or Universal).

· Clean, acceptable MVR and valid driver’s license.

· Strong work ethic; able to work independently and as part of a team.

· Excellent troubleshooting, communication, and customer service skills.

· Proficiency with iPad and iPhone; able to navigate and use apps confidently (dispatch, forms, photos, videos, invoicing).

· ServiceTitan experience a Plus; sales/estimating skills helpful.

· Able to work overtime/occasional weekends/holidays as needed.

Physical Demands

· Climb ladders; access attics/crawl spaces; lift 50+ lbs multiple times per shift.

· Alternate sitting, standing, kneeling, and crawling to service equipment.

Pay and Benefits

· Base pay: $25.00–$55.00/hr DOE, plus commissions, bonuses, and overtime.

· Paid vacation, 7 paid holidays (including a floating birthday-week holiday).

· Unlimited Approved Time Off + 3 short-notice sick days.

· Paid Training and Continuing Education.

· Weekends Off; on-call only 1 weekend every six weeks.

· Company-subsidized health insurance options; optional dental and vision.

· 401(k) with company match; life insurance.

· Company vehicle (take-home for faster response), uniforms provided.

· Authorized time off and supportive scheduling for family needs.

· Tool account and growing tool stipend with tenure.

· Furlough program for slow seasons.

About Blue Frost

Since 1973, Blue Frost Heating & Cooling has served West Chicago and the surrounding suburbs with a reputation built on craftsmanship and one-of-a-kind customer service. We offer year-round work, a modern, tech-forward operation, and a team culture focused on doing things the right way. Come join the Western Suburbs’ premier HVAC contractor and help us change the industry for the better.

Schedule

· Full-time, primarily Monday–Friday, 8-hour shifts (Weather Enhanced)

· On call as scheduled; overtime as needed (Weather Enhanced)

· In-person, field-based role (service vehicle provided)

Equal Opportunity Employer

Blue Frost is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.