Job Description - Service Technician



Full-time


Description

Company Overview:

For over 25 years, Pinnacle Trailer Sales, Inc. has been a trusted leader in the semi-trailer industry, specializing in sales, parts, and service solutions. Guided by our Core Values: Integrity, Respect, Listening, Duty, Teamwork, and Responsibility; we foster a culture of professionalism, collaboration, and excellence. We prioritize both customer satisfaction and employee well-being, offering a comprehensive benefits package, including medical, dental, and vision insurance, as well as company-paid life insurance and disability plans. At Pinnacle, we are committed to delivering quality, reliability, and innovation in everything we do.

Job Summary:
The Service Technician is responsible for inspecting, diagnosing, repairing, and maintaining semi-trailers and related equipment to ensure safe, reliable operation. This role supports customers and internal teams by delivering timely, high-quality mechanical, electrical, and structural repairs, while maintaining accurate service documentation and upholding company standards for safety and workmanship.

*Safety bonuses are available immediately.

*Productivity and efficiency bonuses begin after 90 days.


Requirements

  

Qualifications:

Education & Experience

  • High School Diploma or equivalent required.
  • Demonstrated experience as a mechanical or service technician, within the trailer, heavy equipment, or automotive      industries.

Skills & Competencies

  • Strong mechanical aptitude with the ability to diagnose and repair issues across a range of trailer types and configurations.
  • Understanding of hydraulic systems commonly used in dump trailers, tilt decks, and utility equipment.
  • Ability to read and interpret technical diagrams, service manuals, and parts schematics.
  • Detail-oriented and committed to quality workmanship.
  • Ability to work both independently and collaboratively as part of a service team.
  • Strong time management and organizational skills with the ability to manage multiple repairs simultaneously.
  • Safety-conscious with a strong commitment to workplace safety protocols and procedures.
  • Basic computer literacy for work order entry and parts lookup.

Physical Requirements & Work Environment

  • Physical Demands: Regularly required to stand, bend, kneel, and work in physically demanding positions for extended periods; must be able to lift, carry, push, and pull objects up to 75 lbs unassisted on a regular basis.
  • Work Environment: Work is performed both indoors and outdoors and may involve exposure to varying weather conditions, mechanical equipment, and environments typical of a trailer service and repair facility.

Salary Description

$20 - $30 per hour

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About the Company

Pinnacle Trailer Sales Inc.

We can finance, lease, rent, service, and provide parts for many different makes and models of new and pre-owned trailers. We are located in Wilmington, North Carolina and Spartanburg, South Carolina

Read more about the company

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