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Service Technician IV

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Job Description - Service Technician IV


The Mission Critical Technician IV is an expert-level HVAC technician responsible for executing advanced diagnostic, service, and maintenance work on highly complex commercial and mission-critical systems. This role requires deep technical knowledge, consistent quality of work, and strict adherence to safety, efficiency, and operational standards. While not a leadership position, Technician IV is expected to operate independently and serve as a highly skilled field resource on challenging job sites.


Requirements

· Perform advanced troubleshooting, repairs, and diagnostics on mission-critical HVAC systems, including chillers, CRAC units, boilers, VFDs, split systems, and BAS interfaces.· Execute complex service and maintenance procedures with minimal supervision, often in live and sensitive environments such as data centers.· Interpret mechanical drawings, wiring diagrams, and submittals to ensure accurate installation and repair of systems.· Accurately document work performed, parts used, and recommendations for future service in digital work order systems.· Maintain compliance with all safety protocols, PPE usage, and company standards for workmanship and jobsite conduct.· Coordinate with internal teams and occasionally interface with customers to communicate job status and technical findings.· Support startup and commissioning efforts for new systems when assigned.· Ensure tool and equipment care and adherence to all field protocols.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES· Strong understanding of HVAC theory, refrigerant cycles, heat pumps, electrical components, and air distribution systems.· Familiarity with critical cooling infrastructure (e.g., chilled water systems, hot aisle/cold aisle containment).· Competency in leak detection, evacuation, recovery, charging, and performance testing.· Proficient in working with centrifugal pumps, BAS systems, and system controls.· Ability to work independently in high-pressure environments and consistently deliver quality results.· Excellent attention to detail, time management, and problem-solving skills.EDUCATION AND EXPERIENCE· High School Diploma required, technical school preferred.· Minimum of 8–10 years of commercial HVAC experience, with at least 3 years in mission-critical settings preferred.· OSHA 10 required; OSHA 30 preferred.· EPA Universal Certification required.· Valid Driver’s License and clean driving record.PHYSICAL REQUIREMENTS· Lift up to 75 lbs and work in a standing position for extended periods.· Bend, kneel, crawl, and work in tight or overhead spaces.· Work at heights using ladders or lifts.· Comfortable working in varied indoor/outdoor conditions.· Use of full PPE when required, including gloves, respirators, and hearing protection.
"Rogers Building Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, fostering growth and opportunity regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected status."

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