Service Technician (Property Maintenance)

Overview:

Join us and become part of the Cook Family. We are looking for a Service Technician (Property Maintenance) to help support our growing business.

Cook Properties is New York State’s largest owner and operator of manufactured housing communities. Our portfolio includes 100+ manufactured home parks totaling 7,000 pads. We also own and manage 200,000+ square feet of commercial, retail, and office space, along with 2000 self-storage units.

As a Service Technician, you will play a key role in maintaining and enhancing our communities. Responsibilities include: 

• Perform routine and preventative maintenance and repair tasks across multiple properties 
• Completing work orders efficiently while following maintenance procedures 
• Keeping grounds clean, including trash removal and dumpster preparation 
• Tracking and managing material and supply inventory 
• Overseeing work performed by outside contractors as needed 
• Conducting interior and exterior repairs on park-owned mobile homes (painting, appliances, heating systems, plumbing, skirting, doors, windows, etc.) 
• Addressing plumbing and electrical issues, both in mobile homes and underground systems 
• Upholding customer service standards and ensuring a high-quality living environment 
• Conducting regular property walk-throughs to maintain community standards 
• Delivering notices and lease violations as needed 
• Staying up to date on industry best practices through training and technical reading 
• Adhering to job-related safety regulations and company policies 
• Seasonal work, including snow plowing in winter and lawn care in summer 
• Performing additional duties as assigned 

The duties listed above represent key responsibilities but are subject to change as business needs evolve. 

We’re seeking candidates who are: 

• Comfortable working outdoors 80–90% of the time, year-round 
• Willing to travel between multiple communities 
• Knowledge and experience with well pumps and jetting sewer lines 
• Ability to work independently and manage time effectively. 
• Excellent communication and customer service skills. 
• Proficient with tablets and mobile devices for paperwork and communication 
• Experienced (2+ years) in grounds maintenance, construction, or related fields 
• Interested in a career within property management 
• Hold a valid driver’s license with an acceptable driving record 
• Strong in organization, time management, and communication skills 

Preferred: High School Diploma 

What we offer -

• Competitive Medical, Dental & Vision Insurance 
• 401(k) Match 
• Paid Time Off (PTO) 
• Flexible Scheduling 
• Employee Assistance Program (EAP) 
• Life Insurance 

We are an equal opportunity employer and welcome applicants from all backgrounds. If you're looking for a hands-on role with a company that values its team, we’d love to hear from you!