Service Writer - Advisor

Company : All Roads

Job Type : Full Time

Rosedale, Md

Job Description - Service Writer - Advisor

Description

Service Writer - Advisor

All Roads Trucks - Kenworth Baltimore / Rosedale, MD

Start your new year with a great opportunity! All Roads Trucks in Rosedale, MD is searching for a Service Writer to join our growing team. Bring your excellent communication skills, customer focused attitude and energy. You will be the 1st point of contact to assist customers with the repair process. Using your prior service writing experience (heavy duty truck preferred) and mechanical knowledge to provide a first-class experience for the customers.

Schedule & Compensation

Monday - Friday 7 am - 4 pm
Rotating Saturdays (about once a month) 6 am - 2 pm extra pay
Base salary $55k+ with additional commission

Benefits

Medical, dental, vision... eligible on the 1st of the month after 30 days of employment
Paid time off including 40 hours after 90 days of employment
401k with company match
Paid holidays
Employee referral bonus
Tuition Reimbursement program

Responsibilities

Provide excellent customer service in line with dealership standards
Schedule appointments and accurately document information, CDK helpful
Advise customers on vehicle maintenance per manufacturer specifications
Communicate vehicle status regularly with customers to include repair time, cost and any changes
Additional duties as needed

Requirements

High school diploma or GED
Valid driver's license
Prior service writing experience (truck experience preferred)
Ability to multi-task, prioritize and communicate effectively
Excellent written and oral communication skills

Work Authorization
All Roads Company does not provide H1-B sponsorship. No security clearance required for this position.

AAP/EEO Statement
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Apply Today to All Roads Trucks/Kenworth in Rosedale, MD.

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Service Writer - Advisor

Job Description - Service Writer - Advisor

Description

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