ServiceNow Developer 181943

Key Responsibilities:

Primary Responsibilities – Development (80%)

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  Design, develop, and customize ServiceNow applications and modules using JavaScript, Glide, Flow Designer, and other platform tools.
  
  

  
  


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  Develop and maintain ServiceNow forms, workflows, client scripts, business rules, UI policies, and integrations.
  
  

  
  


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  Participate in Agile development cycles including sprint planning, backlog grooming, and daily stand-ups.
  
  

  
  


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  Build and maintain REST and SOAP integrations between ServiceNow and external systems.
  
  

  
  


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  Ensure code and solutions follow ServiceNow best practices, including upgrade and scalability considerations.
  
  

  
  


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  Collaborate with QA for testing and deployment in lower environments before production rollout.
  
  

  
  

Secondary Responsibilities – Systems Analysis (20%)

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  Work with business stakeholders to capture and document functional and technical requirements.
  
  

  
  


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  Analyze and evaluate existing systems and processes to recommend improvements or automation using ServiceNow.
  
  

  
  


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  Translate business requirements into actionable stories and technical specifications.
  
  

  
  


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  Assist in user training, documentation, and support for deployed features and improvements.
  
  

  
  


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  Support release planning and coordination across teams as needed.
  
  

  
  

Qualifications:

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  Bachelor’s degree in Computer Science, Information Systems, or a related field.
  
  

  
  


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  5+ years of hands-on ServiceNow development experience.
  
  

  
  


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  Proven understanding of ServiceNow architecture and development best practices.
  
  

  
  


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  Experience with HRSD ServiceNow module is a bonus.
  
  

  
  


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  Experience with technologies: JavaScript, REST, HTML, CSS, Jira, Angular.
  
  

  
  


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  Familiarity with systems analysis, business process modeling, and requirements gathering.
  
  

  
  


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  Good to have ServiceNow Certifications.
  
  

  
  

Key Skills:

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  Problem-solving mindset and a passion for building scalable solutions.
  
  

  
  


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  Strong communication skills – both technical and non-technical.
  
  

  
  


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  Ability to work independently and within a team environment.
  
  

  
  


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  Agile/Scrum project methodology familiarity.