Shelter Relief Overnight Worker

JOB SUMMARY:

The shelter relief person will work directly with homeless men, women and families in Housing Forward Emergency Shelter. The staff works with volunteers to ensure that the shelter clients are safe during the overnight, and that they are prepared to leave the shelter at the designated time. The position is part time staffs the overnight shift, 10:00pm to 7:00am and some evenings 6:30pm to 10:00pm in the shelter.

JOB RESPONSIBILITIES:

• Ensure the safety and security of the shelter clients.
• Monitor the shelter area and restrooms.
• Register late arriving guests.
• Reheat dinners or prepare sandwiches for late arrivals.
• Manage any urgent or crisis situations that may arise overnight.  
• Notify the manager on call and complete incident report or other documentation. 
• Prepare coffee and work with the 5:00am breakfast shift to get breakfast shift available.
• Wake up guests at the appointed time. 
• Complete a Shift Log providing a brief summary of the shift.
• Maintain client confidentiality.
• Maintain appropriate boundaries with clients at all times.
• Report any safety or client problems to the Shelter Manager.
• Reinforce Emergency Shelter rules.
• Participate in training and in-services approved by the Shelter Manager. 
• Perform other duties as assigned.

QUALIFICATIONS:

• High School Diploma or equivalent.
• One-year social service experience preferred.
• Candidates must have strong problem-solving skills and the ability to respond appropriately in a crisis situation.
• Candidate should have a flexible schedule, as the position requires some on-call availability. Candidate must be on time for shift to relieve volunteers of their shelter duties. 
• Must have smart phone to utilize Agency communication and collaboration tools.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. While performing the duties of this job, the employee is regularly required to use hands and talk or hear. The employee is frequently required to, stand; walk; sit; use stairs; reach with hands and arms balance, stoop, kneel or crouch.  

Housing Forward does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability. 

American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis. While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, walk up and down stairs, and lift up to 25 lbs.

Job descriptions are not intended and should not be construed to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties, as necessary. This job description does not constitute a written or implied contract of employment.